UN World Food Programme Business Support Assistant (Human Resources) Jobs in Uganda

UN World Food Programme Business Support Assistant (Human Resources) Jobs in Uganda

Organizational Context

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ).

Job holders may either perform administrative support functions in the front office and report to the Business Support Associate or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate.

In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
At this level, work is carried out under minimal supervision.

Job holders are expected to produce organised and accurate work, undertaking specific business support activities.

They may offer guidance on standard practices to more junior staff in their area of work.

Job Purpose

To perform a range of HR tasks to support the Human Resources Unit nurture a culture of an excellent employee experience in line with the WFP Human Resources policies and procedures

Key Accountabilities (not all-inclusive)

  • Actively participate & support the National staff talent acquisition process in Kampala and at the field offices, while making sure that all necessary documentation is authentic and properly maintained.

  • Coordinate sessions of talent acquisition and retention for national staff Country-wide.
    Market WFP jobs /vacancy announcements on various sources to make sure that we attract the best talent to serve the persons of concern.

  • Coordinate with the internal units/offices on HR related matters, i.e., payroll, contracts, etc. and provide necessary information to enable timely HR services.

  • Gather HR related information with clear direction to support the drafting of documents and preparing reports by other staff.

  • Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

  • Coordinate employee engagement activities for example General Staff Meetings (GSM), engagement surveys, monthly HR newsletters e.tc.

  • Respond to HR related queries and escalate where appropriate, to provide a timely and accurate service to clients.

  • Support processing and managing routine administrative and financial tasks to contribute to the effective and timely management of resources.

    10. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

  • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

  • Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

  • Provide assistance on general HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.

  • Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance, and training requirements, to support analysis and reporting needs.

  • Any other duties as may be assigned by the supervisor from time to time.

    4Ps Core Organizational Capabilities


  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

  • Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

  • Make
    the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

  • Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.

  • Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

  • Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

  • Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

  • Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

  • Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

  • Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

  • Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

  • Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

  • Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

    Standard Minimum Qualifications

    Qualifications & Experience

  • A University degree in Human Resource Management, Public or Business Administration, Industrial /Organizational Psychology, or any other related field, attained from a recognized institution.

  • At least four (4) years of relevant working experience in Human Resources management and development, administration, gained from reputable organizations.

    Knowledge & Skills

  • Ability to maintain confidentiality

  • Ability to work with teams remotely

  • Ability to quickly build credibility with internal stakeholders

  • Ability to work well with a diverse team and demonstrated business partnering skills

  • Creative problem solver, flexible and constructive approach

  • Ability to prioritise multiple stakeholder requests.

  • Good working knowledge and experience using MS Office applications and HR Information Management Systems


    Fluency in oral and written English, including strong writing skills

    Deadline For Applications
    Friday 23rd September 2022

    Application Link: UN World Food Programme Business Support Assistant (Human Resources) Jobs in Uganda

    Find daily jobs in Uganda.Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

    Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

    Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.