UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya
UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya; This position is located in the Information Systems Section, within the Humanitarian Sector Division of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies.
OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts.
OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.
Managing information during emergencies is crucial, providing reliable data on affected populations and their urgent needs.
Accurate information and data are critical for a rapid, effective, coordinated and principled humanitarian response. OCHA’s digital products serve as central hubs for information management services to the entire humanitarian community.
Its team monitors and collects information from more than 4,000 key sources, including humanitarian agencies at the international and local levels, governments, think-tanks and research institutions, and the media. Products include maps, graphics, situation reports, and humanitarian bulletins.
This position-specific job opening is being advertised for the position of Information Management Associate and is located in Nairobi, Kenya. Under the overall guidance of the Chief of Section, the incumbent reports to the Editor (P3).
Responsibilities
Within delegated authority, the Information Management Associate will be responsible for the following duties:
Content Delivery and Crisis Coverage:
• Ensure the timely delivery of high-quality content from partners and initiate coverage for sudden crises. Content Management and Workflow Coordination:
• Coordinate content management across different duty stations to ensure smooth collaboration and consistent
workflows.
Quality Control and Verification:
• Conduct quality control and verification of content, leveraging country, regional or thematic knowledge and language skills.
Strategic Contribution and Product Management:
• Participate in strategy discussions and manage both emerging and established information systems. Partnerships and Outreach:
• Collaborate with existing partners and staff to expand OCHA’s outreach and marketing efforts, review existing partnerships, and identify new ones.
Impact of Results:
• Ensures that critical information reaches stakeholders quickly during crises, enhancing the organization's ability to respond effectively and coordinate humanitarian efforts.
• Streamlined workflows and improved processes lead to greater efficiency and consistency in content delivery, benefiting the entire organization.
• Maintains the credibility and reliability of OCHA’s content, which is crucial for the organization’s reputation and the trust of its users.
• Aligns digital products with strategic goals, ensuring that technological advancements support the organization’s mission and enhance its operational capabilities.
• Strengthens relationships with key partners and expands the reach of OCHA’s services, increasing the organization’s influence and effectiveness in the humanitarian sector.
Competencies
Professionalism: Knowledge of content management standards and online information management guidelines. Demonstrates knowledge of independent research to identify and address key issues, developing effective information retrieval tools for specialized audiences.
Shows pride in work and in achievements;
Demonstrates professional competence and mastery of subject matter;
Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
Is motivated by professional rather than personal concerns;
Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Technological awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
High school or Secondary School diploma is required. A university degree or specialized qualifications in international affairs, social sciences, library sciences, information systems or related fields are desirable.
Work Experience
A minimum of six (6) years of experience with entities operating in the disaster management, peacebuilding, climate change, humanitarian, human rights or development sector, including three (3) years of experience in communication, information management, content management, content curation, or digital product management is required.
Experience in digital product management, including the use of customer relationship management (CRM) tools is desirable.
Experience in content and online information management guidelines is desirable. Knowledge of humanitarian issues is desirable. Experience in working in international or regional organizations is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.
How to Apply
For more information and job application details, see; UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya
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