UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya


UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya;OCHA is part of the United Nations Secretariat responsible for mobilizing and coordinating effective humanitarian action in partnership with national and international actors. Its mission is to alleviate human suffering in disasters and emergencies, advocate for the rights of people in need, promote preparedness and prevention, and facilitate sustainable solutions.

Responsibilities

Content Delivery & Crisis Coverage

  • Ensure timely delivery of quality content from information partners.

  • Initiate coverage for sudden onset crises and disasters.

  • Curate key content through dedicated delivery mechanisms.

    Content Management & Workflow Coordination

  • Coordinate content management across duty stations for smooth collaboration.

  • Ensure consistent workflows and visibility of content.

    Quality Control & Verification

  • Conduct quality control and verification of content.

  • Monitor and report technical problems; recommend process improvements.

    Client Service

  • Address client needs by resolving cases with empathy and sound judgment.

    Impact of Results

  • Ensure critical information reaches stakeholders quickly during crises.

  • Streamline workflows to improve efficiency and consistency.

  • Maintain credibility and reliability of OCHA’s content.

    Competencies

  • Professionalism: Knowledge of content management standards, independent research, metadata classification, and adherence to guidelines.

  • Teamwork: Ability to work in multicultural environments, respect diversity, and follow workflow procedures.

  • Technological Awareness: Keeps abreast of technology, applies
    it appropriately, and shows willingness to learn new tools.

    Education

  • High school or Secondary School diploma required.

  • University degree or specialized qualifications in international affairs, social sciences, library sciences, or information systems desirable.

    Work Experience

  • Minimum of five (5) years’ experience in humanitarian, human rights, or development sector.

  • At least two (2) years in communication, reporting, information management, online editing, desktop publishing, or journalism.

  • Experience with web content management systems, taxonomy, and classification desirable.

  • Knowledge of humanitarian issues, web publishing, SEO, mailing list management, social media, APIs, and analytics desirable.

  • Experience working remotely with teams across different locations desirable.

    Languages

  • English required.

  • French desirable.

    How to apply

    For more information and job application details, see; UN Office for the Coordination of Humanitarian Affairs Information Management Assistant Jobs in Kenya

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