UN Intern - UN Ombudsman and Mediation Services Jobs in Kenya

UN Intern - UN Ombudsman and Mediation Services Jobs in Kenya

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General.

We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UNHABITAT) globally, as well as other UN offices in Kenya, by providing Administrative, conference, Security and information services (www.unon.org).

The Office of the United Nations Ombudsman and Mediation Services (UNOMS) is the informal component of the system of the administration of justice in the United Nations.

It is the primary recourse mechanism for resolving workplace concerns in the United Nations and acts as an alternative to the formal complaints mechanism.

The Office has eight regional branches in Bangkok, Geneva, Vienna, Entebbe, Goma, Nairobi, Santiago and New York, each headed by a Regional Ombudsman, and has a Mediation Service at Headquarters which serves staff of the United Nations, UNICEF, UNDP, UNOPS, UNFPA, UN Women and UNHCR.

Applicants are encouraged to highlight their specific skills and/or experience in their cover note.

They are requested to do so carefully in order to enhance the value of the internship for both themselves and the receiving Office.

Responsibilities

Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.

Give support to Outreach and Advocacy by assisting with outreach activities such as preparing and editing texts, articles and presentations.

Support preparing data and preparing reports by assisting in the intake and follow-up of cases including the compilation of statistics and the preparation of regular monthly reports.

Conduct research and help develop training in areas of conflict resolution, negotiation and consensus building.

Competencies

Communication: Speaks and writes clearly and effectively.

Listens to others, correctly interprets messages from others and responds appropriately.

Asks questions to clarify, and exhibits interest in having two-way communication.

Tailors language, tone, style and format to match the audience.

Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals.

Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others.

Places team agenda before personal agenda.

Supports and acts in accordance with final group decision, even when such

decisions may not entirely reflect own position.

Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view.

Establishes and maintains productive partnerships with clients by gaining their trust and respect.

Identifies clients’ needs and matches them to appropriate solutions.

Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.

Keeps clients informed of progress or setbacks in projects.

Meets timeline for delivery of products or services to client.

Education

Applicants must at the time of application meet one of the following requirements:

Be enrolled in a graduate school programme (second university degree or equivalent, or higher).

Be enrolled in the final academic year of a first university degree program (minimum Bachelor's level or equivalent).

Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.

Be computer literate in standard software applications.

Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.

Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Studies in Conflict Resolution are preferred.

Languages

English and French are the working languages of the United Nations Secretariat.

Fluency in spoken and written English is required for the Internship Programme.

Knowledge of French is desirable.

Knowledge of an additional official UN language is an asset.

How to Apply

Interested and qualified candidates should apply online by 21st October 2019

For more information and job application details, see; UN Intern - UN Ombudsman and Mediation Services Jobs in Kenya

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