UN Information Systems Assistants Jobs in Nairobi - Kenya

UN Information Systems Assistants Jobs in Nairobi - Kenya


Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General.

We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services .

This post is located in the Knowledge Management Section (KMS) of the Information and Communication Technology Service (ICTS), UNON, Nairobi.

Under the supervision of the Chief, Knowledge Management Section, the incumbent will perform the following duties:

Responsibilities

Develop New Applications:

  • Assist in gathering user requirements for development of applications and work closely with end users in UNEP/UNHABITAT/UNON and other agencies which UNON provides services to determine project specifications for supervisor finalization.
  • Analyze and refine the general system requirements, establish system inputs and expected outputs and conceptualize system design.
  • Write detailed technical specifications for entire systems and ensure sufficient quality and compliance of documentation to architectural standards.
  • Write and manage code for the required system. Test the system and confirm it fully performs and debug program errors.
  • Install developed systems and confirm full integration and functionality.
  • Enhance the UNON Portal and as appropriate, client organization portals and ensure that the applications are only accessible to authorized users.
  • Prepare comprehensive systems documentation.

    Maintain and Support Existing Applications:

  • Assist in reviewing functionality of systems that are currently maintained by ICTS and propose any corrections to supervisor.
  • Enhance the system to make them more user-friendly and improve efficiency. In consultation with the supervisor, incorporate new system capabilities as requested by the users.
  • Participate in the conversion of the Notes/Domino applications to fully web enabled applications.
  • Develop Web based Applications using Drupal/PHP/MySQL, JavaScript, etc. as requested by users.
  • Prepare comprehensive documentation on changes made to existing systems.

    Provide Training and Technical Assistance to Users:

  • Publish clear and precise Users’ manual and include online help in the system.
  • Organize group presentation to launch newly completed applications.
  • Train users on the efficient uses of new and existing Notes applications/Web applications.
  • Communicate and translate technology related information to clients.
  • Assist users who call with problems accessing/using applications.

    Customize Commercial Off-the-shelf Software:

  • Carry out systems performance testing of new systems against major organizational specifications.
  • Integrate off-shelf package with already existing systems.
  • Routinely check the application for upgrade/replacement.

    Perform other related duties as assigned.

    Competencies

    Professionalism:

  • Knowledge of system development workflows and document flow processes; Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.

    Planning and Organizing:

  • Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

    Technological Awarness:

  • Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.

    Education

  • High school diploma or completion of secondary education is required. Supplemental courses/technical training in information technology or other related
    field is required.
  • MUST have passed the United Nations Administrative Support Assessment Test (ASAT) or the Global General Service Test (GGST) at Headquarters or an equivalent locally-administered test at Offices away from Headquarters.

    Work Experience

  • A minimum of seven (7) years of relevant progressive experience in the field of Information Technology with excellent knowledge of Drupal, PHP, JavaScript, Relational Database e.g. MS SQL, MySQL, .Net Framework, MS SharePoint, is required. Experience with Microsoft PowerApps, Power BI, SQL Server Reporting Services (SSRS), JavaScript/Node.js/React.js, etc. is desirable.

    Languages

  • English and French are the working languages of the United Nations Secretariat.
  • For the post advertised, fluency in oral and written English is required. Knowledge of another UN official language is an advantage.

    Assessment

  • Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.

    Special Notice

  • Appointment against this post is on a local basis. This post is funded for an initial period of one year and may be subject to extension. External candidates will be considered only when no suitable candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take up the appointment.
  • Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening.
  • On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.

    How to apply

  • Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
  • The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.
  • Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted.
  • Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
  • Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.By 30th October, 2018

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