UN Department of Global Communications Public Information Assistant Jobs in Kenya

UN Department of Global Communications Public Information Assistant Jobs in Kenya

Posting Title: Public Information Assistant, G3

Job Code Title: Public Information Assistant

Department/Office: Department of Global Communications

Duty Station: Nairobi

Posting Period: 02 September 2022 - 01 October 2022

Job Opening Number: 22-Public Information-DGC-186861-R-Nairobi (X)

Staffing Exercise: N/A


  • Provides general office support services to help ensure the smooth functioning of the Visitors Service.

  • Uses standard word processing package to produce a variety of routine correspondence, reports, tables, charts, graphs, etc., in accordance with institutional standards.

  • Proofreads written products for completeness and grammatical and typographical accuracy.

  • Maintains calendar/schedules; monitors changes and communicates relevant information to appropriate staff inside and outside the immediate work unit.

  • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required.

  • Receives phone call and visitors and responds to general information about tour bookings and the UN, routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required.

  • Maintains files (both paper and electronic) and databases for work unit.

  • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services.

  • Processes and deposits the guided tour transactions at the bank; issues receipts to visitors; accurately applies payments received for accounts receivables and forwards reports to the accounting office weekly and other offices as requested.

  • Assists the UNIS Administrative Assistant and performs a variety of administrative duties (e.g. leave recording, meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (e.g. travel requests, expense claims, vouchers, visa applications, etc.).

  • Photocopies a variety of documents and other materials.

  • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g. photocopier, facsimile, printer, scanner, etc.

  • Delivers urgent mail/messages.

  • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.

  • Assists with visualizations and updating information material such as web pages or brochures.

  • Performs other duties as assigned.



    Knowledge of general office and administrative support.

    Knowledge of administrative policies, processes and procedures.


    Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise

    Client Orienation

    Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view


  • Completion of a high school diploma or equivalent is required.

  • Supplemental courses in public relations, marketing, communications, or other relevant fields are desirable.

  • Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat.

    Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.

    The GGST is administered to applicants when required before the administration of a written assessment and/or interview.

    Work Experience

  • A minimum of two years of working experience in general office support or related area is required.

  • Experience in public communications support or related area is desirable.

  • Experience with the United Nations or other International organizations is desirable.

  • 1 (one) year or more of experience in data analytics or related area is desirable.


    English and French are the working languages of the United Nations Secretariat.

    For the post advertised fluency in oral and written English is required.

    Knowledge of Kiswhali is desirable.

    Note "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand) and " Knowledge of" equals a rating of " confident" in two of the four areas.


    Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

    Special Notice

    Appointment against this post is for an initial period of one year and may be subject to extension.

    This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules.

    All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country.

    A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

    How to Apply

    For more information and job application details, see:
    UN Department of Global Communications Public Information Assistant Jobs in Kenya

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