Uganda Wildlife Authority Sales Executives - Reservations - Jobs in Uganda

Uganda Wildlife Authority Sales Executives - Reservations - Jobs in Uganda

Job Title :
  • Sales Executive
    Reports to :
  • Sales Manager
    Department :
  • Tourism and Business Services
    Duty Station :
  • Uwa Headquarters/field
    Contract Duration :
  • Four (4) Years Renewable
    Age Limit :
  • Not More Than 40 Years

    Main Purpose of the Job
  • To ensure and provide exceptional customer experience and offer timely information to visitors to the Organization

    Duties and Responsibilities:
  • Effective and timely handling of customer inquiries, complaints in line with the laid down procedures.
  • Effective communications with the PAs with respect to bookings, customer services, requests and complaints.
  • Maintain and build a strong working relationship with Tour Operators and other stakeholders to ensure that customer needs are fulfilled and mutual objectives are met.
  • Effectively attend to customer needs on the telephone and email.
  • Reserve clients’ booking for UWA products and services and collect revenue through the established systems.
  • Implement the Gorilla and Chimpanzee booking guidelines.
  • Implement the UWA customer care guidelines and procedures.
  • Implement quarterly work plans and prepare timely performance reports for the Reservations Unit.
  • Perform any other official duties as may be assigned by the supervisor.

    Person Specifications
  • Should possess an Honors Bachelors Degree in Tourism, Business Administration, Commerce or any other business related field from a recognized University or Institution.

  • Should have at least two (2) years of experience in sales and/or marketing in a reputable organization.

  • Time management
  • Leadership and Team Work
  • Accountability
  • Communication
  • Ethics and Integrity.
  • Ability to multitask.

    How to Apply
  • Suitable candidates should send their application with
    a detailed Curriculam Vitae bearing contacts of three (3) competent Referees, a daytime telephone contact, copies of Academic Documents and relevant Appointment letters to any of the addresses below:
  • Either: Email: or: The Executive Director, Uganda Wildlife Authority Plot 7 Kira Road, Kamwokya P.O. Box 3530 Kampala
  • Closing Date: 7th June 2019
  • The Job Application Form can be accessed from the UWA website.


  • Applicants are required to scan and attach Certified copies of the required academic documents only ie (Degree Certificates and Transcripts plus O and A level).
  • Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority.
  • Only shortlisted candidates will be contacted.
  • Please note that any form of lobbying will lead to automatic disqualification.
  • All appointments shall be subject to a probationary period of not less than six months and subsequent confirmation in service will be based on satisfactory performance of the individual.
  • Executive Director Uganda Wildlife Authority
  • For more information and job application details, see; Uganda Wildlife Authority Sales Executives - Reservations - Jobs in Uganda

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