Uganda Tourism Board Product Development and Investment Officer Jobs in Uganda

Uganda Tourism Board Product Development and Investment Officer Jobs in Uganda

Main Purpose of the Job

The Product Development & Investment Officer will develop and implement a product development plan aimed at diversifying tourism products to increase length of stay and expenditure by tourists; and develop and implement an investment plan aimed at promoting tourism investment in the sector.

Minimum Qualifications and Certifications

Honours’ Bachelor’s Degree in Business Administration, Economics or Tourism

Experience

At least three (3) years of progressive working experience in tourism product development; and/or investment promotion and facilitation role in a busy organization.

Key Competencies

Technical Competencies

Ability to lead the formulation and development of tourism product related strategies,
plans and programs for implementation.

Understanding of the tourism industry (Government Policy and Private Sector Stakeholder landscape).

Proven ability to develop strategic linkages, partnerships and networks with Government Agencies, private sector actors, and Development Partners.

Ability to constantly scan the tourism sector in order to identify opportunities, address
constraints and emerging situations for the benefit of the tourism stakeholders.

Skills in investment promotion and facilitation.

Business intelligence and analytical skills.

Excellent communication and report writing skills.

Project management and implementation skills.

Research/knowledge management skills.

Behavioural/Generic Competencies

Thoroughness/ Concern of Excellence.

Result Orientation.

Personal Integrity.

Excellent interpersonal skills, with the ability to work in a team setting.

Job Accountabilities and Objectives (Duties and Responsibilities)

Development and production of appropriate products and services

Draft regulatory policies governing products.

Develop and update guidelines for product
development.

Develop capacity of sector actors in ensuring that total quality is achieved.

Develop detailed business plans and proposal for viable investment opportunities in tourism with approaches on how to support the private sector
investors

Develop standards for registration, inspection and
complaints handling.

Generate a list of joint venture opportunities/projects in the sector for collaborative promotion.

Develop Business Development Scheme to help in
facilitation of the private sector.

Collaborations with government authorities on licensing

Identify and dissect private sector challenges in the tourism industry and propose approaches to tackle them

Conduct up to date research on the competitiveness
of Uganda as a tourism destination.

Report to management on quality issues, trends and losses

Develop policies that ensure good governance and
follow up of the law

Product audits Developing a plan for accomplishment including gap analysis, training requirements, and implementation strategy.

Develop plan on soliciting for customer feedback

Develop a monitoring and evaluation system of
customer satisfaction

Develop and implement appropriate Standard Operating

Procedures to ensure Consistency in product development

Develop SOPs for sites

Train project site managers

Develop SOPs for investment promotion and facilitation

Monitor trends closely

Documenting Investment opportunities

Identify investment opportunities

Document investment opportunities

Research on potential opportunities

Widely disseminate investment resources

Identify and dissect sector challenges affecting investors in the tourism industry and propose intervention remedies

Conducts up to date research on the competitiveness of Uganda as a tourism investment destination

Dissect challenges facing the sector

Develop policies that ensure good investment
governance

Lobby for tourism sector incentives with the private sector

Key Performance Indicators

Product Development Guidelines in place.

Product Development Strategy in place.

Catalogue of tourism products in the country.

Periodic studies on the relative importance of tourism products in the community.

Tourist/Client satisfaction index.

Levels of compliance in the sector with respect to tourism products.

Two (2) tourism products developed annually.

Standard operating procedures (SOPs) to guide product development and investment promotion and facilitation in the tourism sector.

Updated tourism investment sector profile.

Existing licensing framework.

Updated list of tourism incentives in place.

List of investment projects seeking Joint Venture or other project support services

Business Development Scheme for the sector

A pipeline of tourism investments at all times.

Joint venture list of projects/promoters.

Quarterly Monitoring reports on investment projects and on product development.

Number of surveys/research conducted, and recommendations implemented/followed up for implementation.

Timely performance reports (weekly, monthly, quarterly and annual).

How to Apply

For more information and job application details, see; Uganda Tourism Board Product Development and Investment Officer Jobs in Uganda

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!