UCSF Global Programs for Research & Training Business Analyst Jobs in Kenya

UCSF Global Programs for Research & Training Business Analyst Jobs in Kenya


  • Established in 2016, the Global Programs for Research and Training, based in Nairobi, is a Non-Governmental Organization registered in Kenya to represent the University of California, San Francisco (UCSF) East Africa projects. UCSF’s Global Strategic Information (GSI) has worked closely with CDC/PEPFAR for over 8 years with a focus on strategic information (SI) and development of associated Health Information Systems (HIS). Additionally, GSI has more than 10 years’ experience working on HIS in over 15 countries in sub-Saharan Africa (SSA), the Caribbean, Southeast Asia, and eastern Europe, providing high-level strategic thinking, technical assistance (TA) in the development of all levels of HIS systems, data presentation and interpretation, and local capacity building. UCSF has always worked closely with multiple stakeholders on the ground including MOHs, institutions of higher education, and implementing partners (IP). Currently, UCSF’s GSI will work with other CDC partners to increase capacity to detect, investigate, and report COVID-19 transmission in several PEPFAR supported countries. The project will eventually span over six countries: Uganda, Kenya, Haiti, Rwanda, Ethiopia, and Nigeria.

  • The Business Analyst is an integral part of the team of HIS developers. He/She works with stakeholders in health information systems to collect and translate customer needs (MOH, funders, stakeholders, implementers, and end users) into requirements documentation necessary for the development of new products, functionality and reports. The goal is to ultimately develop aggregate reporting for a novel module in EMR/OpenMRS with the ability to capture relevant case reports for COVID-19. He/She will be responsible for working with the team of developers to design graphical interfaces for the system and features, test the products created by the developers, and to ensure communication between the stakeholders and the team of developers. Examples of software products include data entry, data review, reporting, and integration.

    Key Responsibilities

  • Collaborate with country-level MOH (Uganda, Kenya, Haiti, Rwanda, Nigeria, Ethiopia), implementing partners and technical experts to identify and document future needs and translate them into functional requirements and specifications;

  • Develop requirements through modeling proposed data flows, workflow diagrams, and functional decomposition

  • Determine operational objectives by studying clinical operations; gathering information; evaluating output requirements and formats

  • Work with the development and testing team to track requirements during the development process and support testing software against business, functional, and technical requirements;

  • Prepare technical reports by collecting, analyzing and summarizing information and meeting reports.

  • Research, review and resolve software defects with the team of developers.

  • Document decisions made and action items for internal and external meetings with MOH, partners and other stakeholders.

  • Participate in technical discussions with the programmatic and clinical areas.

  • Assess whether the anticipated requirements add value to the end product and liaise with users if requirements are not implementable.

  • Perform the impact analysis of newly requested features on existing products.

  • Support documentation of new features or products.

  • Create end-user documentation to enable consistent use.

    Minimum Requirements:

  • Degree in Human Computer Interaction, Health Informatics, Computer Science, Information Management Systems, Computer Engineering or similar areas.

  • At least five years of proven and demonstrable experience in gathering requirements, writing technical and end-user documentation and software testing preferably in the health domain.

  • English language proficiency in reading, writing and speaking.

  • Demonstrable experience with M&E in infectious disease program areas (such as HIV) strongly preferred.

  • Ability to carry out work with great attention to detail.

    How to apply

  • Qualified Kenyan nationals are encouraged to apply.

  • Applicants desiring consideration for this post should submit the following indicating the position being applied for:

  • Cover letter

  • Current cv with names and telephone numbers for 3 referees

  • Applications must be sent by email to:

  • HR.Kenya@ucglobalprograms.org with the email subject “Business Analyst” by end of day April 8, 2021.

  • Only shortlisted candidates will be contacted.

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