UAP Old Mutual Group Team Leader Claims- Uganda Life Assurance Jobs

UAP Old Mutual Group Team Leader Claims- Uganda Life Assurance Jobs


  • The job holder will provide leadership to the claims team, plan to resolve claims efficiently and fairly in a manner that promotes the company’s brand values and provide consistently high standard of customer service across the whole organization especially at the point of contact with customers.

    Minimum Requirements

    Academic qualification and experience

  • A Bachelor’s degree in Actuarial science or any business related courses.

  • Professional qualifications such as ANZIF, ACII, DIP CII, AIA will be an added advantage
    Atleast 5 years’ work experience in underwriting and claims.

  • Practical knowledge of life Assurance business functions and operations and awareness of relationships between functional areas of operation.

  • Ability to work efficiently and methodically in order to effectively manage caseload, and use own initiative.

  • A willingness and ability to learn given that the law changes overtime and keeping abreast of new case law and ground breaking decisions that give the company an advantage when defending claims.

    Skills and Competencies

  • Attention to detail

  • Strong analytical skills in order to be able to assess the merits of any claim and understand the liabilities of insured clients.
    Computer skills

  • Communication and interpersonal skills

  • Self-organisation skills

  • Prioritisation skills

    Job Specification

  • Providing cordinational and supervisory function to the claims team.

  • Ensuing that all claims are registered as they come in for processing.

  • Monitor and report of the claims management process.

  • Investigating the nature of the claims where necessary and determining insurance policy coverage and reserving.

  • Working closely with the other team members including legal consultants and escalating matters as appropriate within timelines.

  • Maintenance of proper records with details of the claims processed, paid and outstanding.

  • Analysing the Net Client Cash Flow for pensions

  • Providing weekly and monthly claims reports for management consideration.

  • Notification to Business Analyst in respect to recoveries.

  • Follow up to obtain full documentation pertaining claims

  • Follow up of all claims to ensure timely payments

  • Follow up of Discharge vouchers sent to corporate clients

  • Coordinate review meetings with both clients and company to monitor services

  • Undertake any other duties as required commensurate with the level of the position.

    How to Apply

    For more information and job application details, see; UAP Old Mutual Group Team Leader Claims- Uganda Life Assurance Jobs

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