Tuskys Branch Manager Jobs in Kenya

Tuskys Branch Manager Jobs in Kenya


Overall Purpose:

  • Responsible for day to day store operations. This includes scheduling, training, supervising employees and assistant manager.

  • In addition, responsible for the store profits, and all controllable expenses including labor, inventory and cash.

    Primary Duties and Responsibilities

  • Responsible for building, leading and empowering a communicative and effective store team by delegating, coaching and directing team members towards achieving set targets.

  • Responsible for Implementing and enforcing established standard operating procedures in the store Operations, sales, marketing, promotional activities in the store.

  • Responsible for setting KPIs for the team directly supervising and ensuring successful cascading of KPI and targets by the Sales coordinators to the rest of the team members.

  • Responsible in enforcing stock management processes.

  • Promote good customer service and resolve customer complaints, in a timely and professional manner.

  • Oversee and manage day to day running of the fresh department.

  • Enforce all Safety and Security Issues and report any and all unsafe conditions.

  • Carry out branch security activities as required i.e. open and close the branch outlet on a daily basis; Maintain custody of the branch alarm codes and passwords.

  • Ensure that daily cash reconciliation and intact banking is done.

  • Ensure that there is a safe working and shopping environment.

  • Ensuring the customer care section runs smoothly and intervene where necessary;

  • Any other duty which may be
    assigned by Management.

    KPIs.

  • Enforcement to all Branch SOPs.

  • 95% Achievement of store revenue and profitability targets.

  • Reconciled monthly stock confirmation certificate.

  • Reconciled Weekly cash count certificates.

    Persons Specifications

    Education Qualification

  • Bachelor’s degree in Business Administration or related field

  • Higher National Diploma In Business Management advantage

    Professional Qualification.

  • CPA (K)

    Experience Requirement

  • Minimum 6 years’ experience in branch operations

  • Prior experience in retail would be added advantage.

    Key Skills and Competence

  • Demonstrate excellent communication, organizational and time management skills.

  • Demonstrate leadership and professionalism.

  • Ability to make objective decisions and provide actionable and positive feedback.

  • Ability to work both independently and within a team environment.

  • Ability to work collaboratively with cross-functional groups.

  • Flexible and able to work in a fast-paced environment.

  • Competent in Microsoft Office, Microsoft Navision, and general use of personal computer.

    How to Apply

  • For more information and job application details, see; Tuskys Branch Manager Jobs in Kenya


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