Tugende Senior Field Intelligence Officer Jobs in Kenya
Tugende Senior Field Intelligence Officer Jobs in Kenya
About this RoleThis position will play an integral role in the operations of Tugende.
The Senior Field Intelligence Officer will serve as the main point of contact between Tugende and clients who have any motorcycle security issues.
The goal is to help Tugende in maintaining excellent working conditions by keeping our assets and our customers safe and problem-free.
The position involves creating a secure work environment for our staff and customers.
As a Senior Field Intelligence Officer, you will be responsible for minimizing theft, vandalism and any other suspicious or criminal behavior, working closely with relevant law enforcement authorities.
You will also be a key point of contact for customers who have security challenges, respect customer dignity and professionalism are key attributes for this job.
Key Duties and Responsibilities
Operations Support
Ensure all client security issues are dealt with integrity and in a timely manner.
Support the field team in coordinating collection and recovery operations
Ensure all field operations conducted by the Field Officers are managed effectively, with safety & care
Coordinate all security-related measures for Tugende, including making reports and follow-ups with police and other relevant authorities
Maintain proper record keeping and timely reporting on any security and safety threats to the company
Ensure safe custody of all company property/assets at all times
Advise the company on all security-related matters both internally and externally as well as participate in taking corrective/preventive actions on such matters
Supervise the day and night time security guards
Requirements
Personal Specifications
Preferred Skills, knowledge & abilities
Strong problem-solving skills
Ability to quickly analyze information and make informed decisions
Good risk assessment skills
Ability to build strong professional networks
Ability to work under pressure with minimum supervision
Strong emotional intelligence
Motorcycle riding proficiency with the willingness to quickly develop into expert status
Proficiency in multiple local languages will be an added advantage
Computer literate with the ability to use MS Office and Google Suite
Good communication and interpersonal skills
Preferred Qualification
A diploma preferable in any business-related field from a reputable institution of learning
Relevant training in security from
a recognized institution is an added advantage
Preferred Experience
2 years’ work experience as a Security Officer in a reputable organization.
Good customer experience and ability to deal with difficult clients
Key Competencies
Hold values similar to our own: Integrity, Empathy, Teamwork, Solutions Oriented and Always growing.
Confidentiality: Able to handle sensitive information professionally and confidentially
Positive Attitude: maintain a mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times
Flexible and resilient: Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as an opportunity to grow.
Benefits
What will you gain?
Career Trajectory: Someone who does this job can be promoted to; Senior systems developer, Software Applications Manager, Project Manager, Data Manager or Head of I.T Systems and Innovations
Hours and compensation: This position is for an ambitious, full-time employee who will take on additional responsibilities and projects as they arise. Tugende offers competitive salaries and benefits that reflect a person’s contributions to the company’s mission and growth.
Meaningful Work: Tugende’s work gives entrepreneurs the opportunity to earn a better living for themselves and their families. We are changing Africa’s asset-finance industry by building a sustainable business that ignites financial development. Join us!
Great Team: Tugende has a smart, fun, and growing team of ~450 employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as events for our customers. Our headquarters are in Kampala, Uganda and we are rapidly expanding in East Africa.
How to Apply
For more information and job application details, see; Tugende Senior Field Intelligence Officer Jobs in Kenya
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