TTC Mobile OSP Technician Jobs in Nigeria

TTC Mobile OSP Technician Jobs in Nigeria

Purpose of the Job (Brief)

  • The Outside Plant (OSP) Supervisor oversees maintenance of fiber optic & civil work activities on the outside plant network.

  • The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.

  • The role is expected to involve a significant element of on-site attendance.

    Deliverables (Maximum 5-6 key responsibilities)

    Key Activities

    Corporate Customers

  • Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.

  • Retail Customers: Restore service failures within 12 hours of its occurrence.

  • Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.

  • Preventive Maintenance Proactively identify, plan and execute preventive maintenance action on the fibre network.

  • Provide operational data for FTTH Network Monitoring and analysis work that feeds into the improvement of fibre break-fix MTTR.

  • Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within region/sub-region managed for the O &M Unit.

    Report Management

  • Ensure weekly support status reports are done and submitted timely for review.

  • FOS Activation

  • Activate FOS Customer requests within 3 days of sign up.

  • Sign-off the Customer Feedback Form, prepare and submit post-activation report

    Key competencies

    Educational Qualifications & Functional Skills

  • Academic: University Degree in Telecoms, Engineering or Applied Sciences.

    Functional Skills

  • Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.

  • Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.

  • FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM),
    identifying fibre cores with VFLs.

  • Capable of understanding fibre network architectures, designs & splice plans.

  • An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.

  • Familiarity with the requirements of Health & Safety legislation in Nigeria.

  • Experience in civil works supervision & quality control.

  • Experience in processing ROW License with Local Authorities/State Regulatory Agencies.

  • User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.

  • User experience for Visio/AutoCAD/GIS tools is desired.

  • Excellent communication skills.

  • Ability to solve complex problems in the shortest available time using honed analytical skills.

  • Good interpersonal skills with customers, vendors, team members and local community.

    Work Experience

  • At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.

  • Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.

    Other Requirements

  • Customer Focus

  • Tech savvy

  • Bias for Action

  • Result Oriented

  • Highly innovative

  • Ability to optimize work processes

  • Resilience

  • Self Development

  • Nimble Learning

    How to Apply

  • CVS should be forwarded to with Positions indicated as subject.

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