Transparency International Quality Assurance Executive Jobs in Kenya

Under the supervision of the Institutional Development Manager, the Quality Assurance

Executive will be responsible for setting standards, monitoring, evaluating & auditing the organizational overall performance. They will identify gaps in gathered/received/researched information and make recommendations for necessary action.

They will also plan, direct or coordinate quality assurance programs and formulate quality control policies to ensure that products and services meet high standards of quality. The role will also ensure that external quality standards are met vis-à-vis agreed targets

Responsibilities

Reviewing the M&E System

Conduct and coordinate reviews of:

an institutional M&E plan incorporating objectives, procedures and tools and
b. a Logical Framework matrix providing performance and impact indicators and
corresponding means of verification

In collaboration with stakeholders, develop an overall framework for annual reviews,
participatory impact assessments, process and operations monitoring, and lessons-learned

Guide the process for identifying and designing the key indicators for each component to record and report progress against the Strategic and Annual Action Plans.

Clarify core information needs and put mechanisms to meet them.

Review the quality of existing social and economic data in the programme/project areas,
methods of collection and provide a baseline for impact evaluation.

Recruit, guide and supervise Organisations that are contracted to implement special surveys and studies required for evaluating effects and impacts ensuring that all contracts include specifications for internal monitoring, reporting and penalties.

Implementation of M&E

Oversee and execute M&E activities included in the Annual Work Plan, with particular focus on results and impacts as well as in lesson learning. In particular:

Based on the Strategic and Annual Action Plans, design a framework for the physical and
process monitoring of activities with emphasis on impact.

Guide and coordinate timely preparation and submission of progress reports in accordance
with approved reporting formats.

Analyse reports for impact evaluation. Prepare consolidated reports highlighting: problems and actions needed; potential bottlenecks; specific recommendations

Identify needs and draw up TORs for specific studies;

Capacity Building/Lessons learned

Develop a plan for capacity-bilding on M&E and any required IT support.

Consolidating a culture of lessons learned by allocating staff specific responsibilities

Communication

Prepare reports on M&E findings

Guide the regular sharing of M&E findings with primary stakeholders.

Facilitate access to M&E data for the relevant stakeholders.

Resource Mobilisation/Budget Management and Reporting

Developing resourcing strategies that effectively respond to long-term and short-term
programme and Organisational objectives.

Narrative and financial reporting internally, to donors, to governments and to partners.

Quality of Products

Set customer service standards, conduct market analysis on customer requirements and
ensure that these are met

Supervise the service providers at various levels of production and provide them with
documented quality standards as guidelines to ensure high standards of the products.

Determine and negotiate on production of consistent quality merchandise based on set
standards and specifications

Specify quality requirements of merchandise with suppliers to ensure TI-Kenya’s
merchandise is procured to meet recognized standards and relevant.

Review merchandise, evaluate product field performance and reliability, and recommend
corrective and recommend changes to production processes or quality

controls to eliminate
the problems.

Meet quality assurance financial objectives by estimating requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions; quality assurance plans

Studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks;
participating in professional organizations.

Investigate customer complaints and non-conformance issues

Quality of Services

Implement and monitor programs that ensure continuous quality.

Devise and establish quality procedures, standards and specifications on services offered.

Ensure all legal standards are met and compliance with quality and industry regulations

Monitor performance by gathering relevant data, producing statistical reports and make
suggestions for changes and improvements on how to implement them

Work with other staff to determine and establish procedures and quality standards and to monitor these against agreed targets.

Establish and maintain effective Quality Assurance functions in compliance with national and international regulations and standards.

Draft quality assurance policies and procedures and interpret quality assurance standards

Review the implementation and efficiency of quality and inspection systems

QUALIFICATIONS AND EXPERIENCE

A graduate degree in information or a management related field or a relevant
social science discipline.

Relevant certification in the field will be an advantage

Knowledge of relevant regulatory requirements

Process improvement, analyzing information, strategic planning, quality
engineering, emphasizing excellence,

Familiar with anti-corruption and good governance issues in Kenya and East Africa

Demonstrated understanding of the project cycle management

Strong knowledge of M & E methodology and approaches (including quantitative,
qualitative and participatory); quality assurance.

The logical framework approach and other strategic planning approaches;

A good understanding of the balanced score-card approach.

Training in M&E development and implementation;

Facilitating learning-oriented analysis sessions of M&E data with multiple stakeholders;

Report writing.

3 years of practical experience in monitoring and evaluation in the East African
region

Demonstrated experience in data collection, analysis and synthesis and preparation of strategic information for decision makers

Proven track record of successful experience in writing reports and reviews,
delivering presentation and defending recommendations

Experience in working in multi-cultural environment

How to apply

Interested and qualified candidates are requested to submit one document as an attachment (combining the application letter and CV with at least three professional referees) by email to
hr@tikenya.org by Close of Business, 28th May 2018.

Please include the reference: Quality Assurance Executive as the subject of your email
applications. Do not attach your testimonials or certificates. Only shortlisted candidates will be contacted.

Please note that TI-Kenya does not charge a fee at any stage of its recruitment process and we do not recruit through recruitment agents.

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