Total Retail Performance Manager Jobs in Uganda

Total Retail Performance Manager Jobs in Uganda



Job Description

  • Responsible for the execution the affiliate’s Retail Business Performance Strategy.

  • Responsible for the Retail Performance analysis, reporting and management across the different business Units. This shall include: analysis and follow up of department performance Vs set targets, OPEX cost control, loss mitigation on network, credit management and handling of station complaints.

  • Responsible for Pricing, Profitability Analysis and retail Optimization.

  • Responsible for ensuring the Retail Work Stream delivers on its commitment to the Leap Project.

  • Ensure that Quality & Standards are maintained at the service stations: in terms of record management (quality checks, station procedures) and proper waste management.

  • Ensure that Optimization is properly implemented and maximize value obtained.

  • Liaise with the different Heads of Sections to study the market to understand and/or identify Changes in Clients requirements/needs and Competitor initiatives with the view of adopting the Company’s Route to Market to meet these.

  • Coordinate the affiliates efforts on innovation within the Retail Department – Key focus on Digitalization of processes.

  • Develop, propose and follow a career path to empower station’s staff with training program, knowledge control, proficiency check.

  • Responsible for ensuring that a central data base of talents for stations and a permanent pool of dealers is ready to take over stations.

  • Facilitate recruitment process for both Young Dealers & Financial Dealers

  • Develop, propose & implements the annual Network training plan in a way consistent with the Africa training policy and within the approved annual budget.

  • Ensure follow up of all group on spot trainings of dealers & station staff
    in liaison with TM's, HSEQ, SFS teams etc.

  • Responsible for induction training programs of new Retail Territory Executives, SFS staff, Young Dealers & Dealers.

  • Coordinate and animate the team coach program

  • Ensure Top Service program animation to achieve a minimum score of 90% in all benchmarks. Organize corrective action according to the findings where improvement is necessary.

  • In charge of the Annual Dealers Challenge

  • Plan and co-ordinate annual Dealer convention.
    Roll out of SIS project

  • Ensure that Salsa usage and all retail tools are maximized

    Candidate profile

  • A bachelor’s degree in Commerce, Business Administration, Economics, Marketing, or a related course from a reputable university

  • A professional qualification in marketing is an added advantage

  • Minimum of 5 years in commercial business
    Extensive Retail experience

  • Sales & Marketing minded good negotiation &communication skills, creative, team player, result & customer oriented, flexible, ability to work with tight deadlines, analytical thinking, and time management skills

  • High level of communication and interpersonal skills

  • Good knowledge of accounting

  • Responsive and aggressive working spirit

    How to Apply

    For more information and job application details, see; Total Retail Performance Manager Jobs in Uganda

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