Thika Water And Sewerage Company Ltd Assistant Manager, Non-Revenue Water Jobs in Kenya

Job Summary

  • Lead the management and reduction of Non-Revenue Water (NRW) through implementation of effective NRW control strategies, policy enforcement, leak detection initiatives and operational improvements.

  • Drive sustainable water-loss reduction programmes, optimize utility performance and enhance operational efficiency through data-driven NRW management practices.

  • Report directly to the Managing Director while working alongside the Chief Manager Technical Services and Chief Manager Commercial Services and supervising NRW & Leak Detection personnel.

    Key Responsibilities

  • Spearhead the establishment and operationalization of the Non-Revenue Water Management Unit.

  • Develop NRW management plans, targets, performance indicators and succession plans.

  • Ensure proper custody, maintenance and administration of NRW reduction equipment and resources.

  • Manage leak detection equipment, flow measurement tools and related operational assets.

  • Lead field-based NRW reduction projects, leak detection programmes and water-loss control initiatives.

  • Develop and recommend NRW reduction interventions for incorporation into project design, implementation, operation and maintenance phases.

  • Review and strengthen NRW management policies, procedures and operational controls.

  • Enforce procedures relating to meter reading, meter servicing, meter testing and meter replacement activities.

  • Oversee disconnection and reconnection procedures to ensure compliance with company policies.

  • Coordinate pipeline inspections, leak detection activities, burst identification and repair programmes.

  • Support elimination of illegal water connections and revenue losses.

  • Promote and enforce 100% metering initiatives across operational areas.

  • Apply data analytics techniques to monitor NRW performance and identify improvement opportunities.

  • Prepare and submit monthly NRW performance reports and operational analyses.

  • Promote adoption of modern technologies, innovations and best practices in NRW reduction and water-loss management.

  • Share knowledge and technical expertise across utility operations to strengthen NRW management capacity.

  • Perform any other duties assigned by management.

    Qualifications

  • Bachelor’s Degree in Civil Engineering, Water Resources Management, Water Engineering or an equivalent qualification from a recognized institution.

  • Proficiency
    in ICT and relevant data management systems.

    Experience

  • Minimum five (5) years of relevant professional experience.

  • At least three (3) years in a leadership role involving Non-Revenue Water management within the public or private sector.

  • Demonstrated experience in NRW reduction programmes, leak detection and water-loss management.

  • Experience in utility operations, water distribution systems and technical project implementation is highly desirable.

    Technical Skills

  • Non-Revenue Water (NRW) Management.

  • Water Loss Reduction Strategies.

  • Leak Detection and Repair Management.

  • Water Distribution Network Management.

  • Flow Measurement and Metering Systems.

  • Water Infrastructure Inspection and Maintenance.

  • Data Analytics and Performance Reporting.

  • Utility Operations Management.

  • Water Resource Management.

  • Technical Policy Development and Enforcement.

  • Project Planning and Implementation.

  • Asset and Equipment Management.

    Key Competencies

  • Technical Leadership and Decision-Making.

  • Analytical and Data Interpretation Skills.

  • Strategic Planning and Execution.

  • Problem-Solving and Root Cause Analysis.

  • Project and Resource Management.

  • Team Leadership and Staff Development.

  • Communication and Stakeholder Engagement.

  • Innovation and Continuous Improvement.

  • Accountability and Results Orientation.

  • Attention to Detail and Operational Excellence.

    Reporting Structure

  • Reports to: Managing Director.

  • Works alongside: Chief Manager Technical Services and Chief Manager Commercial Services.

  • Supervises: NRW and Leak Detection Assistant.


    How to apply

    For more information and job application details, see; Thika Water And Sewerage Company Ltd Assistant Manager, Non-Revenue Water Jobs in Kenya

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