The Ikeja Electricity Distribution Company Non-Maximum Demand Revenue Supervisor Jobs in Nigeria

Role Purpose

Responsible for setting up, monitoring and managing the NMD meters database analysis and reporting with a view to maintain an accurate database.

Responsibilities

Identify, analyze and interpret trends on Prepaid Meter Management Systems.

Carry out audit on customers’ data to optimize quality of PPM database.

Manage PPM accounts’ related issues in liaison with support units to facilitate deliverables and resolution.

Reconcile approved PPM accounts on vending platform from data acquired from internal sources

Analyze and implement arrears during and after migration of accounts on the prepaid platform

Identify account reconciliation exceptions through vending platforms and flag to relevant desk for resolution.

Prepare and document process structure to serve as guide to task execution

Identify anomalies in vending related issues and take measures to resolve them

Identify and resolve token errors

Effective and efficient management of energy adjustment and transfer process

Responsible for collating and preparing statistical reports on operational activities on weekly basis

Co-ordinate the timely resolution of escalated PPM account issues from support units(customer care / NMD metering etc)

Ensure that turnaround time is met on AMI related issues escalated from the Business unit.

Ensuring data quality compliance for migration to the platform

Provide leadership and supervision for the Metering officers

Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs

Assist in Carry out any other duties

as requested by the Unit Head and Head of Department

Minimum Qualifications

Bachelor's Degree in Accounting, Finance, Economics or any relevant course

At least 4 years relevant experience

Technical Competencies:

Strong data analysis skills

Basic computer proficiency (MS Excel, Word, Outlook)

Skills in collaboration and team work

Creative / Innovative approach

Behavioral Competencies:

Data Analytics.

Good planning and organizational skills.

Attention to details

Good communication skills and the ability to communicate

Good interpersonal skills

How to Apply

For more information and job application details, see; The Ikeja Electricity Distribution Company Non-Maximum Demand Revenue Supervisor Jobs in Nigeria

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