Telkom Snr Manager: IT Sourcing (Managed Serv) Jobs in South Africa
Telkom Snr Manager: IT Sourcing (Managed Serv) Jobs in South Africa
Core Description Responsible for execution and effective management of the IT Sourcing strategy, contracts and performance management of the service providers to maximise procurement value contribution, in line with the Telkom Procurement Policy and aligned to Telkom's corporate objectives.
Job Responsibilities
Leads IT sourcing business case development (10%)
Provides supply market, leading practice and expert input and quality assurance during the IT sourcing business case development stage
Responsible for the development and execution of the IT sourcing category strategy (40-50%)
Responsible for the development of the IT sourcing category strategy, supported by the Head of Procurement.
Leads the development and execution of the Go-To-Market and negotiation strategy
Develops the sourcing risk assessments
Measures practices against best-in-class benchmarks to ensure that the strategy remains relevant
Works closely with business owners to ensure alignment to budget and IT requirements, Telkom's technology strategy, overall corporate strategy and leading practice
Leads identification of potential strategic partners and fact based negotiations for IT sourcing
Manages the strategy implementation and sourcing execution against the established measures and controls in alignment with the overall KPI framework
Spend under management ~R1 Billion Per Annum and deal sizes likely to be worth R60 Million#R3 Billion
Manages internal customer relationships (10-20%)
Manages internal customer feedback and query resolution on outsource partner performance
Administers periodic surveys to measure customer feedback for continuous improvement
Improves and reinforces procurement's image within the internal customer community
Acts as a source of expert market knowledge, insight and advice to customers
Execution excellence (10%)
Develops, maintains and embeds IT sourcing best practice
Benchmarks performance internally and externally to develop and maintain leadership position
Initiates and manages productivity improvements within the IT sourcing category
Manages IT supplier relationships and contracts (10%)
Continuously tracks and reports supplier performance, compliance and supplier relationship value against Service Level Agreements and budgets
In collaboration with the Compliance and Risk team, assesses and defines the risk management plan and mitigation actions
Is responsible for supplier relationship management and performance management
Executes supplier development activities
Identifies and recommends supplier innovations and manages implementation
Monitors and drives internal customers contract compliance; defines and takes approved corrective actions to improve contract compliance
Manages contract compliance and payment terms as per Telkom policies (10%)
Closely monitors contract compliance and flags areas of non-compliance for corrective action
Identifies methods for optimising user compliance and customer satisfaction
Manages people performance and development (10%)
Manages the performance, development and implementation of team learning and growth plans, and provides coaching and mentoring to ensure
ongoing learning and capability development within the team
Provides comprehensive advice, insights, guidance and service on best practice procurement
Ensures team members acquire necessary skills and performance attributes, in line with operations and personal development needs
Core Competencies
Functional Knowledge
Spend & Demand Analysis; Specification Analysis; Supply Market & Competitor Analysis; Value Chain & Total Cost Analysis; Strategic Category Management; Value Identification; Tendering; Contracting/ Legal; Content Management; Reporting & Procurement Controlling; Procurement
Applications & MDM; Operational Contract Management; Supplier Relationship Management; Procure to Pay; Spot Buy Execution; e-Sourcing
Event Execution
Functional Skills
Communicating with Impact; Drive for Results; Team Working; Customer Management; Building Relationships; Project Management & Planning;
Strategic Agility; Challenging & Influencing; Process & Policy Adherence; Business and financial analysis; Dealing with Ambiguity; Holding
People Accountable; Leading High Performance Teams; Managing & Leading Change.
Attitudes/ Leadership Competencies
Business Leadership; Market Leadership; Organisational Leadership; Personal Leadership; Thought Leadership; CHART Values
Minimum Person Requirements
Required Certification/professional Registration
A CIPS level 6 or MBA will be an advantage.
Qualifications
3 year degree/ diploma (NQF level 6) preferably in Supply Chain or Business/ Commerce/ IT or other related field or CIPS level 5
Experience
7 years relevant experience of which at least 3 years in IT Category Management/ Strategic Sourcing with a minimum of 2 years on a management level.
Special Requirements
Must have a good understanding of the IT and Managed Services industry, market and trends.
Expert knowledge of IT and Managed Services sourcing and contract management.
Knowledge of the Preferential Procurement Framework Act, NDP, NIPC, ICT sector guides and B-BBEE codes.
Knowledge and experience in medium to complex negotiations, contracts management, strategic cost management.
Experience in successful business case development for IT Sourcing.
Experience in building and managing supplier relationship according to contract and plans.
Must have a track record of building and managing long term internal and external business relationships.
Executive presence and credibility; with a focus on unquestionable integrity and management skills that allow for instant credibility with employees, peers and both internal and external customers.
How to Apply
For more information and job application details, see; Telkom Snr Manager: IT Sourcing (Managed Serv) Jobs in South Africa
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