Telkom Quality Assurance Manager Jobs in Nairobi, Kenya

Telkom Quality Assurance Manager Jobs in Nairobi, Kenya

Role Purpose:

  • Support the Managing Director in the execution of the governance engagements, ensure circulation and embedding of internal assurance learning’s and also timely closure of open quality assurance concerns.

  • Enhance the awareness of fraud risk within the division and assist in the implementation of the Quality Assurance Management Strategy of the organization.

    Working For Us, We Expect You To:

  • Execute tasks and activities in a cost effective manner

  • Contribute positively to cost savings target of the business

  • Raise awareness in the business about financial risk management to ensure buy-in and support

  • Understand customer needs to facilitate proactive risk management plans

  • Share information with the Enterprise team to ensure compliance with required standards

  • Conduct analysis of clients, partners and sales metrics, costs and categories to help make informed business decisions

  • Review & analyse findings and recommendations by internal and external audit for implementation

  • Schedule monthly meetings to monitor progress with implementation of recommended improvements and submit monthly progress reports

  • Conduct compliance reviews and engage with Managing Director and Internal Audit to share information

  • Conduct reviews of all Enterprise Division operations to ensure compliance with internal company policy and other legislative and regulatory
    requirements applicable to specific sub-functions

  • Participate in the development of the Enterprise Division Quality Assurance Management Plan

  • Conduct reviews to ensure implementation of the plan

  • Take responsibility for self-development through self-study, identification of learning opportunities

  • Embark on a continuous learning drive to stay abreast with best practise in Telecoms and related industries

    How to Apply

  • Application should be sent to

  • for internal applicants only and to

  • for external applicants by providing an updated Curriculum Vitae (CV) before 14th September 2020 including details of your current telephone contacts and names of three referees.

  • Only shortlisted candidates will be contacted.

  • Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

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