Telkom Performance Manager Jobs in Kenya

Telkom Performance Manager Jobs in Kenya


Role Purpose

  • To lead the development and execution of driving strategy driven performance across the entire organization.

  • Alignment and driving, performance management is the key activity and set of processes that aim to maintain and improve employee performance in line with an organization's objectives

  • To develop, articulate, and drive a system of performance from the CEO all the way down the Nth employee of Telkom to ensure our strategic objectives match our performance culture.

    Key Duties and Responsibilities

  • Drive visible change on people around process and result orientation

  • Establish a performance-based system to focus on employee output (performance)

  • Establish ways of working that drive unified performance across the organization

  • Development a mechanism for tracking financial targets specifically for Revenue, Gross Margin, OPEX, EBITDA for the overall company and all business units.

  • Evaluates the financial aspects of products, pricing, budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.

  • Ensure the fiscal health, efficiency and effectiveness of the company strategy implementation.

  • Co-create with various functions at Telkom the ability to create visible performance tracking and operational efficiencies

  • Provide Leadership with the insights of day-to-day performance management

  • Design and review policies related to employee performance

  • Presenting statistical performance analysis and recommending solutions

  • Identify, report, and resolve workplace or interpersonal barriers to performance
    Setting performance objectives and updating as necessary

    Academic Background and Professional Knowledge

  • 8+ years’ experience in operations management

  • Telecommunications experience is an advantage

  • SQL & Data Mining is a major advantage

  • Experience in customer data and field visit experience to understand the day-to-day operations of the business.

  • Ability to establish policies, priorities to manage and evaluate projects

  • Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems

  • Very good knowledge and presentation skills using MS Excel, MS PowerPoint and
    other relevant software

  • Experience with manipulation of performance data for delivery and presentation to senior management

    Here are the skills we are looking for

  • Analytical thinking - Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations.

  • It includes using creative, conceptual or inductive reasoning. Use data to make decisions. Use forecasting to infer something may be going well or not well.

  • Customer focus – Customers are all internal to Telkom, this role requires a strong competency to work with your peers in providing visibility across the entire company.

  • Focus – not deviating from the turnaround plan. Ensuring all our initiatives and progress is towards impacting our top and bottom-line initiatives.

  • Communication – being able to articulate to senior management as well as all employees with factual based communication. In-depth understanding of the business issues that affect the telecommunications industry.

  • Capability to accumulate, summarize and interpret significant amounts of data and information from business units, support units and distill it to the key points that help Senior Management analyze a given situation.

  • Have strong business acumen and highly developed commercial experience

  • Highly developed interpersonal and communication skills aligned to strong team leadership competencies.

  • Excellent presentation, reporting and communications skills

    How to Apply

    For more information and job application details, see; Telkom Performance Manager Jobs in Kenya

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