Telkom Key Account Manager (Public Sector) Job in Nairobi, Kenya

Telkom Key Account Manager (Public Sector) Job in Nairobi, Kenya


Telkom Kenya

Vacant Position: Key Account Manager – Public Sector

Region: Nairobi

Reporting to: Head of Channels

Band: 3

Department: Enterprise

Who We Are:

Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services.

Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

Role Purpose:

  • We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Enterprise Team.
  • This role is responsible for implementing and driving the sales strategy and action plans for the sales and distribution of Telkom product and services for Public Sector Enterprise customers.
  • Furthermore, he/she must facilitate and enable the meeting of sales targets and revenue margins across the customer network within Public Sector.

    Key Duties and Responsibilities

  • Develop business plan, lead the sales pitch and negotiate the contractual agreements based on the set guidelines
  • Achieve the sales targets through acquisition of new business and maintain and grow the current customer portfolio
  • Forecast and maintain sales plans and stock levels (if required) with customers
  • Act as the key interface between the customer and all relevant divisions for on boarding and ongoing interactions
  • Develop and recommend business plans in conjunction with customers and customers to drive business growth
  • Forecast and monitor sales for current and new customers and monitor the profitability for customers and propose the appropriate plans
  • Ensure the effective management of the customer account
    and timeous problem solving
  • Conduct analysis of customer, customers and sales metrics, costs and categories to inform business
  • Regularly engage with customer to plan and execute marketing interventions
  • Analyse business and market information to inform sales decisions
  • Keep customer information and contractual agreement up to date

    Academic / Professional Qualifications

  • Relevant degree in Sales, Marketing, Economics or Business related field.
  • Professional CIM certification is an added advantage
  • 3-5 years’ experience in Marketing Management, Sales management, Relationship Management.

    Professional Skills:

  • Strong Leadership, Internal & External Stakeholder Management Skills
  • Personal effectiveness and credibility
  • Process discipline and quality orientation
    Efficient and results oriented
  • Networking skills to form collaborative partnerships
  • Assertiveness
  • Strong organization, presentation and communication skills

    How to Apply

  • This position is opened to Kenyan citizens only.
  • If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
  • Application should be sent by 23rd September 2018, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply through recruitment@telkom.co.ke and ensure the job title is quoted on the subject field.
  • Only shortlisted candidates will be contacted.
  • Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

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