Telkom Jobs Opportunities in Kenya
Telkom Team Leader Jobs Opportunities in Kenya
ResponsibilitiesEffectively manage the budget of retail outlet
Ensure the achievement of sales targets for the store and per individual
Control the management of inventory to minimize stock losses and reduce lost sales
Contribute to the cost savings target of the business
Monitor and control the cash management process for the retail outlets
Ensure the delivery of expected performance from sales team to enhance customer experience
Support and implement the customer experience improvement strategies
Address and resolve escalated issues from sales team and customers
Continuously ensure alignment with marketing, branding and communications procedures
Assist key clients with inquiries and purchasing needs
Ensure the optimal stock for the retail outlet together with the Business Analyst Inventory
Administer and improve operational process flow in the retail outlet
Ensure sales metrics are captured and tracked per individual in sales team
Audit adherence to policies and procedures and take the necessary actions i.e. execute stock takes, customer experience surveys
Communicate changes in processes, product or services changes, promotions and launches timeously to the sales team
Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.
Plan and execute product events and animations with Product service providers
Assist with the determination of the optimal stock level
for the retail outlet together with the Business Analyst Inventory and Shop Manager
Conduct training needs analysis for sales team and support the implementation of training interventions (brand promotion, counting shelf space, product knowledge, negotiation skills etc.) Organize and coordinate shop team activity
Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers
Qualifications
Relevant Bachelor’s Degree in Marketing or Economics
Experience: 3-5 years – Marketing Management, Retail management
Professional Skills:
Business Acumen,Communication skills,
Attention to detail
Strategic Orientation
Results Orientation
Develop Self/Others
Customer Focus
Networking and Building Partnerships Influencing & Negotiation
Analytical Thinking
How to apply
Interested candidates should apply online by 7th November, 2017
For more information and job application details, see; Telkom Team Leader Jobs Opportunities in Kenya
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