Telkom Digital Specialist Jobs in Nairobi, Kenya

Telkom Digital Specialist Jobs in Nairobi, Kenya

Who We Are

  • Telkom connects the people that keep Kenya on the move.

  • It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services.

  • Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

    Role Purpose

  • We are seeking an individual who is dynamic by nature and passionate with a track record of delivering results to join our Team.

  • This role is responsible for the overall digital marketing strategy of Telkom Kenya.

  • In charge of planning, implementing, and monitoring our digital marketing campaigns across all digital networks as well as identifying consumer trends.

  • They will run the day-to-day management of projects and ensure that they are completed successfully and manage social media campaigns, content calendars, maintain the company’s content, among many other tasks.

    Key Duties and Responsibilities

  • Lead the digital communication process and guide execution of multi-platform plans, ensuring cohesive customer satisfaction across all touch points and leverage the brand promise
    Initiate brand innovation programs in conjunction with various partners across the digital space

  • Spearhead the digital creative process (in conjunction with digital agency) for marketing campaigns

  • Work with cross-functional to align and deliver brand activities in a timely manner

  • Support the development of the brand strategy inclusive of innovation and communication strategies that enable execution based on strong consumer insights and analyses.

  • Develop business brief for communication initiatives and provide feedback to cross functional teams and to make sure digital got to market plans are developed and executed according to brief.

  • Support the development of Telkom activity calendar

  • Assist with the proposal and development of the
    A&P in collaboration with digital partners.

  • Provide regular budget updates and forecasts throughout the year, conducting monitoring and evaluation initiatives and providing recommendations after the execution of all brand activities.

  • Conduct and reporting regular brand performance and health reviews

  • Develop and present a monthly competitor analysis report to the various stakeholder

    Academic Background & Professional


  • Bachelor’s Degree in Business, Marketing or related field

  • Chartered Institute of Marketing (CIM) qualification

    Here Are The Skills We Are Looking For

  • At least 4 years’ experience as a Content Specialist or similar role

  • Proven record of using digital media to drive brand awareness and conversions.

  • Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, Snapchat and other digital media best practices

  • Understanding of web traffic metrics

  • Excellent interpersonal skills and ability to manage and make best use of relationships at various levels


  • Networking and building partnerships

  • Analytical thinking

  • Influencing and negotiation

  • Customer focus

  • Strategic creativity

  • Excellent knowledge of social media platforms and digital practices

  • Understanding of web traffic metrics

    How to Apply

  • Application should be sent to by providing an updated Curriculum Vitae (CV) before 9th October 2020 including details of your current telephone contacts and names of three referees.

  • Please note, only shortlisted candidates will be contacted.

  • Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

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