Telesure Investment Holdings Sales Manager Jobs in South Africa

Telesure Investment Holdings Sales Manager Jobs in South Africa


Introduction

  • Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long and short term insurance providers.

  • Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life.

  • Employee Benefits Administration via our Hippo Advisory Services, which includes health
    insurance, provident fund and group life administration.

  • Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands.

  • We’re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.

    Specification

  • Customer Relationships Development
    Make calls by telephone to allocated customers to develop new relationships or either as a first point of contact.

    Customer Needs Clarification

  • Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation

    Sell Customer Propositions

  • Identify the products or services that best meet the customer's needs, use personal expertise to propose quantities within standard operating systems, policies and procedures.

  • Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.

    Performance Management

  • Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

  • Ensure that business targets are met.

    Operational Compliance

  • Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.

  • Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

    Customer Relationship Management (CRM) Data

  • Schedule callback and enter relevant information into the customer
    relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.

    Sales Opportunities Creation

  • Identify potential customers by obtaining information, referrals, and recommendations/positive feedback from existing customers.

  • Identify opportunities to recognize and know your customer for staff latitude.

    Personal Capability Building

  • Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.

  • Keep up to date with business products and keep abreast of changes in the insurance industry, including competitor products.

    General Education

  • Matric / Grade 12 or SAQA Accredited Equivalent (Essential); Regulatory Exam 5, dependent on DOFA date (Essential); Full 150 STI credits, dependent on DOFA date (Essential); Degree and/or diploma in business/marketing (Advantageous)

    General Experience

  • 1 year call centre sales experience (Essential); Experience in Financial Services Industry (Advantageous)

  • SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

  • As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times.

  • By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.

  • You further consent to the relevant information being verified

    How to Apply

  • For more information and job application details, see; Telesure Investment Holdings Sales Manager Jobs in South Africa



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