Telesure Investment Holdings Business Analyst - VAPS Jobs in South Africa

About TIH

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of
South Africa’s leading financial service providers.

Our portfolio includes shortterm
insurers, a long-term insurer, health insurance as well as an insurance and

Personal finance comparison platform. Our origins date back to 1 June 1985,
and we have since grown into a group of subsidiaries that includes some of

South Africa’s most loved and recognisable brands. We exist to continuously
find better ways to give people peace of mind, whether it is to protect what they
own, their loved ones or their greater ambitions and life plans.

We bring customer-focused innovation and service excellence to the financial services
industry.

We’re an undivided team who believe in leading through technology
and pushing past their limits.

TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint.

Job Purpose

Perform a threefold chain of work for Internal Customers at all three levels

Operational, Tactical and Strategic - as required.

Conduct Investigation,

Analysis and Description. Investigate and analyse on request Business ideas,
needs and problems, and utilize frameworks, syntaxes and standard methods to
perform descriptive work.

Develop models, processes, documents and reports to ensure efficiencies.

Stakeholder Engagement

Identify and manage stakeholders up to management level, finding out their
needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.

Maintain fulfilment relationships and translate discussions between business
and fulfilment areas

Business Requirements Identification

Elicit complex business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals.

Describe Business Requirements, processes and data in an agreed format and
following agreed methods.

Needs Assessment

Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues.

Analysis of "As Is" and "To Be"

Document complex "as is" and

"to be" processes and describe the change required to migrate to the "to be" capability to record accurately the change
required.

Continuous Improvement

Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.
Identify shortcomings in processes, systems and procedures, and develop solutions to problems within an assigned unit or discipline with assistance/ guidance from senior colleagues or Manager.

Business Case

Manage the delivery of feasibility and assessment work for proposed and current
projects to contribute to the development and continuous review of business
cases.
Influence discussion about solutions, projects and initiatives based on analysis of relevant business domains.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve
performance and fulfill personal potential.

Maintain an understanding of relevant
technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Requirements

General Education

Grade 12/ SAQA Accredited Equivalent (Essential);

Bcom or Informatics Degree (Essential);
Formal Certification in Business Analysis Field (Essential);

Project Management qualification (Advantageous)

General Experience

3 - 6 years BA experience (Essential);

3 years general experience with exposure to complex systems and procedures (Essential)

Experience working in an Agile environment using Agile principles and methodologies (Essential)

How to Apply

For more information and job application details, see; Telesure Investment Holdings Business Analyst - VAPS Jobs in South Africa

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