Telesales Representative Jobs in Nairobi

Telesales Representative Jobs in Nairobi


  • Our client, a textile and clothing industry, is looking to hire a smart, telesales representative to contribute to generating sales for their company.

  • They will be responsible for closing sales deals and maintaining good customer relationships.

    Responsibilities

  • Lead Generation

  • Contact existing and potential clients to persuade them to purchase our products.

  • Following up on dormant clients.

  • Developing and sustaining a solid relationship with customers to encourage repeat business

  • Undertake any other duties as assigned by the immediate supervisor from time to time

  • Answer questions about products or the company

  • Ask questions to understand customer requirements and close sales

  • Direct prospects to the field sales team when needed

  • Enter and update customer information in the database

  • Take and process orders in an accurate manner

  • Handle grievances to preserve the company’s reputation

  • Go the “extra mile” to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information

    Requirements

  • Minimum qualification- diploma

  • At least 2 – 4 years of experience in sales, marketing, business development, or client service in a service company.

  • Excellent communication and interpersonal skills

  • Ability to learn about services and describe /explain them to
    prospects mainly via phone engagements.

  • Customer focus and adaptability to different personality types.

  • Outstanding negotiation skills with the ability to resolve issues.

  • Proven experience as telesales representative or other sales/customer service role.

  • Proven track record of successfully meeting sales quota preferably over the phone.

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

  • Ability to learn about products and services and describe/explain them to prospects.

  • Excellent knowledge of English.

  • Excellent communication and interpersonal skills.

  • NB/ Men are encouraged to apply.

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Telesales Representative-Textile & Clothing) to

  • jobs@corporatestaffing.co.ke before 29th April 2022.


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