Tek Experts Software Support Engineer, Level 2 - Application Lifecycle Management (ALM) Jobs in Nigeria

Tek Experts Software Support Engineer, Level 2 - Application Lifecycle Management (ALM) Jobs in Nigeria

Job Description

  • Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame?

  • Do you want to gain global experience and get extensive training on high-end software products and solutions?

  • Do you take pride in delivering great customer service?

  • Join our team of amazing engineers and help solve our customer's complex tech issues.

  • Tek-Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.

  • We are looking to add to our team of software support engineers.


  • Provide excellent customer service to clients who are experiencing technical support problems.

  • Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels

  • Present a positive, effective and flexible contribution to achieving team targets and objectives.

  • Ensure constant self-development using day to day work, web-based training, and any other available tools.

    Qualifications and Competencies

  • 1-2 years' experience in technical support.

  • Experience with Windows/ Linux server operating systems.

  • Knowledge of programming languages, networking, databases or UI–Ęs will be an added advantage.

  • Experience in customer service is
    a must.

  • Interest or exposure to software development and support.

  • Bachelor's Degree or equivalent technical certifications.

  • Demonstrated excellence in teamwork, collaboration, and knowledge sharing

  • Customer-orientated, motivated to take charge of both customer engagement and problem.

  • Fluent in English.

    How to Apply

    For more information and job application details, see; Tek Experts Software Support Engineer, Level 2 - Application Lifecycle Management (ALM) Jobs in Nigeria

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