Technical Support Engineer Jobs in Kenya

Technical Support Engineer Jobs in Kenya

About This Job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, a leading supplier of technologies we are looking for a competent, skilled, and experienced Technical Support Engineer

Scope

The Technical Support Engineer will develop and manage our clients’ sales.

The preferred candidate will have a proven track record of supporting customer accounts at the corporate level as a true partner to our customers.

Essential Duties

Identify and visit new Commercial

Refrigeration customers and prospects

Visit and support potential customers and relevant stakeholders (distributors, OEM’ s, end-users, contractors, system integrators, consultants, designers, and others) to transfer knowledge and marketing experience

Build customer relationships and increase customer’s satisfaction

Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage

Provide technical support to customers, and site visits/inspection when necessary.

Provide on-site commission when necessary.

Prepare quotations, configurations and calculations of orders and projects

Organize and participate to exhibitions, seminars, and meetings

Prepare products technical presentations

Deliver weekly and monthly reports.

Education,

Skills and Experience

A Bachelor’s degree, preferably in Mechanical engineering.

Electrical engineering (~N4/T1) qualified candidates may also apply

Ideally the successful candidate will have proven experience in the refrigeration business with technical knowledge of how systems work

Food Retail experience is an added advantage

A minimum of 5 years relevant sales experience of technical products related to Refrigeration, in the South Africa market industry, is desired.

Fluency in English.

Proficiency in an African language would be an added advantage

Effective communication and business acumen

Customer focused with the proven ability to collaborate across diverse markets and forge relationships

How to Apply

Note: Only shortlisted applicants will be contacted.

For more information and job application details, see: Technical Support Engineer Jobs in Kenya

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