Tata Africa Holdings Limited Branch Manager Jobs in Kenya

Tata Africa Holdings Limited Branch Manager Jobs in Kenya

Reference Number: OC/02/058

Location: Kisumu

Overall Job Purpose

Managing and overseeing branch staff, supervising branch operations, and ensuring efficient operation on a day-to-day basis.

Lead team to drive business performance through acquisition, coaching, business development and retention of customer relationships.

Manage the sales culture through all levels to meet and exceed established sales and revenue goals.

Reports To: head – Sales & Marketing.

Key Responsibilities

Organizing and executing training programs for branch personnel

Evaluating employee performance and providing feedback and coaching as needed

Recognizing employee achievements and encouraging excellence in the work environment

Developing and implementing sales plans

Conducting regular sales and operations meetings

Briefing employees on current sales goals, promotions, and other relevant information

Organizing marketing activities and events for the branch

Increasing brand awareness for the company within the community

Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback

Resolving customer problems as needed

Complying with all applicable laws and regulations for the company within the country.

Assessing market conditions and identifying opportunities

Drafting forecasts and business plans

Managing budgets, allocating branch funds, and defining financial objectives

Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals

Adhering to high ethical and professional standards Achievement of sales

target for the month.

Minimum Qualifications and Experience

8+ y ears’ relevant experience in Sales and Marketing

Bachelor’s Degree in Business Administration/ Management or a Related Field or the Equivalent
Work Experience

Customer Care Skills

Proven track record in marketing and sales
People Management Skills.

Desired Profile

Management Experience

Ability to Meet Set Goals

Proven Record of Achieving Revenue Targets,

Experience Growing Branch Revenues,

Enough Knowledge of the products,

Results Driven Attitude

Leadership Skills,

Strong Customer Service Skills,

Written and Oral Communication Skills,

Outstanding Organization Skills,

Attention to Detail,

Basic Computer Skills,

Advanced Skills with Microsoft Office.

The role will also include travelling approximately up to 25% of the time wth some o vernight travel likely

How to Apply

Please send an updated and detailed CV including a cover letter to info.kenya@tatainternational.com

Closing date for receiving applications is 15th November 2022.

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