Tamarind Tree Hotel Porter Jobs in Nairobi, Kenya

Tamarind Tree Hotel Porter Jobs in Nairobi, Kenya


[Tamarind Tree Hotel

Vacancy:

  • Porter

    Location:

  • Nairobi

    Starting date:

  • Immediate.

    Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.

    The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.

    We invite you to be part of our team by submitting your application to the following role based in Nairobi.


    The incumbent will be responsible for picking up and delivering guest luggage and assisting guests around the hotel in accordance with TTH policies, procedures, and standards laid out by Management to ensure maximum internal and external customer satisfaction.

    Responsibilities:

  • Escorting guest’s to their room after check-in.
  • Delivering luggage, messages or any other items for delivery within the hotel.
  • Consistently offer professional, prompt, friendly, and engaging service to all hotel guests
  • Store hotel guest luggage as requested following the hotel guidelines.
  • Ensure the timely and efficient transfer of luggage to and from the guest’s room
  • Upon arrival to their room, ensuring guests is familiar with how everything works i.e. temperature control, T.V, etc.
  • Maintain a presence in
    the lobby when not delivering luggage to guest rooms, offering assistance to Guests
  • Assist guests regarding hotel facilities in an informative and helpful way and when possible escorting them to their destination.

    Required Skills and Competencies:

  • Diploma in hotel management or relevant field
  • Proven experience as concierge; experience in customer service or relevant role is an advantage
  • Excellent communication skills
  • Polite and confident with a great deal of patience
  • Ability in multitasking and time-management
  • Ability to work independently
  • Good interpersonal skills.
  • Be trained as a Fire Marshal and/ First Aider will be an added advantage

    How to Aplly

  • Apply by sending an email with your CV and a convincing cover letter to human.resources@tamarind.co.ke
  • Due to the urgency to fill the position, shortlisting will be done on an ongoing basis.
  • Only shortlisted candidates will be contacted.

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