Taam Cab Head of Operations Jobs in Ethiopia

Taam Cab Head of Operations Jobs in Ethiopia


Job Id: 199577

Category: Business and Administration, Development and Project Management, Management Location: Addis Ababa, Addis Ababa
Career Level: Managerial Level (Manager, Supervisor, Director)
Employment Type: Full time
Salary: Dependent upon experience

Job Description

Position
Taam Cab is seeking a head of operations.

Reporting
The head of operations will report to the managing director of Taam Cab.

Job Overview
The head of operations will be responsible for managing Taam Cab’s fleet of drivers. This will include training them, making sure they have the necessary documents, and dealing with any issues that arise.

The head of operations will also be responsible for expanding our fleet of drivers, and will work closely with other departments such as marketing and tech to improve the business.

Core Responsibilities and Duties

  • Establish partnerships with taxi unions
    Recruit new drivers to work with Taam Cab
    Train drivers on using the Taam Cab app, customer service, map reading and other relevant skill sets
  • Create training programs and onboard training staff as necessary
  • Deal with any incidents that may arise in the course of business
  • Ensure compliance with all relevant rules and regulations
  • Obtain licenses for operating the business as necessary
  • Manage
    the operations team as Taam Cab grows
  • Interact with local government officials to ensure continued permission for Taam Cab to operate
  • Create strategies and policies for expanding Taam Cab’s driver fleet and ensuring driver happiness
  • Meet all onboarding targets
  • Suggest new ideas for ways to improve Taam Cab’s services
  • Work closely with the HR department in managing drivers and creating effective systems
    Work with the tech department on creating timelines and rollout plans for new app features
  • Liaise with the marketing department to create effective advertising campaigns to grow Taam Cab’s customer base

    Job Requirements

    Qualifications
  • Bachelor’s degree or higher
  • 5+ years experience in a senior position managing operations
  • A proven track record implementing new ideas and managing projects
  • Advanced computer skills on MS Office
  • High attention to detail and accuracy
  • Knowledge of local business and financial regulations in Ethiopia
  • Fluency in English and Amharic required
  • Fluency in other Ethiopian languages such as Oromo or Tigrinya a plus
  • Ethiopian citizenship or immigration status enabling work in Ethiopia
  • Willingness to be based in Addis Ababa

    How to Apply

    Please submit a CV and a cover letter through the EthioJobs website. Only applications in English will be considered.

    Taam Cab Head of Operations Jobs in Ethiopia

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