SWVL Operations Manager Jobs in Kenya

SWVL Operations Manager Jobs in Kenya

Seeking an entrepreneurial, experienced leader to join a highly impactful team and take charge of the operations of SWVL’s innovative transportation system in Kenya.

Established in April 2017, SWVL is a mobile technology startup, a private premium alternative to public transportation that enables riders heading in the same direction to share a ride during rush hour.

After the huge success of its first market, Egypt, SWVL is on the brink of disrupting travel in Africa one city at a time with Nairobi Kenya next in line.

You will be responsible for the development and growth of SWVL’s operations in Nairobi and Kenya as a whole.

As the Ops manager of SWVL's Kenyan operation, you will be leading efforts to roll out SWVL’s new, innovative transportation system. The Ops manager role requires talent, leadership, and an entrepreneurial drive.

As the Ops manager, you’ll be responsible for operational excellence and maintaining ‘SWVL’ quality throughout the rider’s experience.

Customer support, supply chain management, service quality management — all of these sit under the Ops manager role.

Continual improvement and a quality focus are the name of the game. SWVL believes in solving local problems with local solutions, so understanding the local market and delivering custom messages is important. This is where creativity meets analytics head on

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