SWVL Operations Manager Jobs in Kenya

SWVL Operations Manager Jobs in Kenya


Seeking an entrepreneurial, experienced leader to join a highly impactful team and take charge of the operations of SWVL’s innovative transportation system in Kenya.

Established in April 2017, SWVL is a mobile technology startup, a private premium alternative to public transportation that enables riders heading in the same direction to share a ride during rush hour.

After the huge success of its first market, Egypt, SWVL is on the brink of disrupting travel in Africa one city at a time with Nairobi Kenya next in line.

You will be responsible for the development and growth of SWVL’s operations in Nairobi and Kenya as a whole.

As the Ops manager of SWVL's Kenyan operation, you will be leading efforts to roll out SWVL’s new, innovative transportation system. The Ops manager role requires talent, leadership, and an entrepreneurial drive.

As the Ops manager, you’ll be responsible for operational excellence and maintaining ‘SWVL’ quality throughout the rider’s experience.

Customer support, supply chain management, service quality management — all of these sit under the Ops manager role.

Continual improvement and a quality focus are the name of the game. SWVL believes in solving local problems with local solutions, so understanding the local market and delivering custom messages is important. This is where creativity meets analytics head on


Who you are

  • You enjoy challenges, are flexible, can work long / irregular hours (when needed), and you can deal with ambiguity / ever-changing demands on your time & productive capacity.
  • You want to be an owner (stock
    options / long-term incentive compensation) and you aspire to ascend into a leadership role in a fast-growing start-up.
  • 3+ years of consulting, investment banking or operations management experience
  • Track record in scaling & expanding operations to new markets.
  • Data-driven decision mentality and sound business judgment through strong analytical thinking
  • Experience with African markets and emerging markets is a plus.
  • Attention to detail, highly resourceful and self-motivated.
  • Demonstrated ability to engage & perform with senior professionals- reporting, coordination, communication, influence.
  • Entrepreneurial DNA and fear tolerance of a honey-badge

  • Travel like a diplomat: employees are showered with SWVL credits
  • Ground floor opportunity: shape the strategic direction of the company
  • Make a difference - SWVL is not just another social web app. They are moving real people/assets and changing transportation for the future
  • Get access to an amazing list of advisors and investors that are actively engaged
  • Full-time salary negotiable based on experience, and equity compensation plan

    How to Apply
  • Interested and qualified candidates should apply online by 26th July 2019
  • For more information and job application details, see; SWVL Operations Manager Jobs in Kenya

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