Suzuki Sales Executives Jobs in Kenya

Suzuki Sales Executives Jobs in Kenya


Job Title:
  • Suzuki Sales Executives

    Department:
  • Suzuki Sales

    Reports to:
  • Suzuki Brand Manager

    Work station:
  • Nairobi Toyota

    Job Purpose:

    This role is responsible for the achievement of the Suzuki sales targets to ensure the profitability of the branch.

    Main Responsibilities of the Job

    Operational Responsibilities

  • Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
  • Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
  • Prepare quotations in a timely manner in line with the Toyota Kenya Limited guidelines to assist close sales in a timely manner;
  • Create sales orders in the system to facilitate timely invoicing
  • Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
  • Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
  • Consistently update customers on sales order progress, respond and resolve customer queries in a timely manner to ensure customer satisfaction and retention;
  • Advise clients on finance packages available through partner financial institutions, and assist the clients in filling the required documentation to ensure the sales deals are closed;
  • Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer, and proper finance documentation, to minimise customer complaints and enhance the closing of sales deals;
  • Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
  • Actively participate in promotional and customer training activities to market the company’s products and services to increase product awareness for enhanced sales;
  • Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the TKEN Suzuki brands;
  • Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
  • Support in the unit ordering process to ensure optimal stock holding at all times;
  • Liaise with pre-owned vehicles section on evaluation and validation of customer vehicles
    trade-ins requests
  • Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax documents.

    Knowledge, Skills and Experience
  • Minimum level of academic and professional qualification required to perform effectively in the role
  • Degree in sales and marketing or other relevant field
    Minimum level of experience required to perform effectively in the role
  • 2 years’ working experience in sales in the automotive industry

    Competencies

    Technical

  • Proficient in Microsoft Office applications/computer literacy
  • Driving Skills
  • Product knowledge i.e. vehicle specifications,
  • Basic mechanical knowledge
  • Knowledge in professional standards

    Functional

  • Writing skills
  • Presentation skills

    Behavioral

  • Innovation

    Ability to come up with new and better ways of working to improve efficiency and effectiveness

  • Time Management

    Ability to use time effectively and efficiently

  • Drive for results

    Aware of their roles and responsibility and can be counted on to meet and exceed goals

  • Interpersonal skills

    Ability to build rapport and constructive and effective relationships with colleagues and customers

  • Customer focus

    Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect

  • Ethics and values

    Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the TKEN values

  • Integrity and trust

    Trusted individual who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain

    How to Apply

  • If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 9th March 2019 to applications.applications@toyotakenya.com
  • Please indicate Suzuki Sales Executive as the header of your email.
  • We are an equal opportunity employer
  • For more information and job application details, see; Suzuki Sales Executives Jobs in Kenya

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