Support Service Coordinator Jobs in Ethiopia

Support Service Coordinator Jobs in Ethiopia

  • Business and Administration, Logistics, Transport and Supply Chain
  • Central Regional Office Addis Ababa, Addis Ababa
    Career Level:
  • Senior Level (5+ years experience) Employment Type:
  • Full time Salary:

    Job Description

    As an International Christian Humanitarian Development organization, World Vision Ethiopia (WVE) is trusted to deliver community service through its 58 Area Development programs (APs) located in seven regional states of the country.

    Currently, WVE envisions a thriving organization where our improved business processes come together to transform and model organizational leadership built on sustainable practices.

    WVE is looking for persons who fulfill the following qualifications.

    Purpose of the position:

  • To manage support services functions at WVE Cluster Program Office (CPO) in the areas of Supply Chain Management (Procurement, Contract Administration for Construction Project, Warehouse & distribution, and Fleet Management) , ICT, and Administration functions and provide overall support services management in the implementation of organizational policies and procedures.
  • Supervise functions of ICT, Administration, Procurement, Contract Administration of construction Projects, Warehouse & Distribution, and Fleet Management.

    Major Responsibilities Includes
  • Procurement management for Goods, Services, and works
  • Ensure the placement of Contracts for high spend categories (financially and volume) and service through pre-qualification process, frame agreement, and other appropriate methods stated in WVE Procurement manual
  • Ensuring the Procurement process of Goods, Services, and Works required to support program are supplied timely, adequate quality and quantity in compliance with WVE Procurement manual and procurement process.
  • Develop consolidated annual Procurement Plan
  • Coordinating the collection , review and recording of Purchase Requisitions as per the annual procurement plan
  • Evaluate, select, and develop list of suppliers database
  • Facilitate the assignment of Procurement committee and provide orientation on Procurement Manual,
  • Finance Approval Policy, Procurement Committee guide
  • Contract Administration for construction
  • Ensure all Construction projects are managed as per the approved Contract management process
  • Ensure pre-qualified contractors are in place Ensure project Payment request and monthly project update reports are submitted to
  • NO Contract Administration
  • Ensure provisional and final acceptance of completed projects are carried out and send status update report to Contract Administration
  • Ensue performance bonds are recorded and monitored for expiration
  • Ensure contract administration templets are used as a standard formats for reporting and management of construction projects sent by HO to field offices
  • Warehouse and Distribution Management
  • Ensure Warehouses are managed as per Warehouse and Distribution policy such as the use of Bin card, GRN, GIT , and keeping the warehouse
    clean and organized in CPOs & Aps
    Facilitate the Annual inventory count in according to the Inventory count guideline and reports are submitted to HO
  • Ensure Periodic physical verification of stock items to ensure the existence and accuracy of stock keeping records
  • Ensue the most valuable goods and items are kept under lock and key
  • Ensure obsolescence and wastage are minimize by keeping acceptable inventory levels
  • Lead segregation of inactive and obsolete stock items in Cluster Program Offices and Aps annually, submit list of obsolete items with recommendation for appropriate decision making as per the Finance Approval policy
  • Fleet Management
  • Coordinate duties of all vehicle drivers at CPO and Aps level, schedule and assign them in proper manner, evaluate their performance appraisal.
  • Ensure safeguard of all vehicles and motor bikes to have appropriate insurance coverage, check incoming accident format, submit insurance claims for logistics team and follow for timely settlement of claims.
  • Ensure that WVE and Government office vehicle related policies are followed, and annual vehicles inspections are completed.
  • Coordinate selection of vehicles maintenance workshops, formulate preventive maintenance schedules and ensure for implementation of maintenance work in the outsourced service provider`s workshop.
  • Administration service management
  • Fixed Asset Management:
  • Security Service Management
  • Facilities Management
  • Guest Relation, Travel and Event Management
  • ICT Service Management
  • People Management Supervision & coaching staff under supervision

  • minimum 4- yrs/ out of which 2 yrs in supervisory level

    Technical Training qualifications required:
  • Professional technical skill desired
  • Excellent computer skills in Excel & Word
  • Demonstrated ability in support services supervision
  • Working knowledge of NGO operations and practices is an added advantage.
  • Good planning and organizational skills
  • Tact and diplomacy in dealing with staff-related to work environment needs
  • Ability to maintain effective working relationships with all levels of staff and public

    Working Environment / Conditions:
  • Work environment: Office-based with frequent travel to the field
  • Travel: 15 % to domestic travel is required
  • On call: 20%

    Additional Requirements:
  • Committed to the organization’s vision, mission and core values

    How to Apply
  • World Vision Ethiopia is a child focused Organization and is striving to keep children safe and is committed to ensuring that only those who are suitable to work with children are considered for this position.
  • Interested candidates should apply online by 7th February 2019
  • Interested applicants are required to fill the employment application form (you can get this form from ) and email on or before the closing date of this announcement to

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Ethiopia.

    Scholarship 2020/21

    Undergraduate Scholarships 2020/2021
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.