Sun King Phone Business Manager - Retail Jobs in Nigeria
Sun King Phone Business Manager - Retail Jobs in Nigeria; The Phone Business Manager – Retail will supervise the launch and scale of the Retail PayGo Phone business nationally.
This role will build and manage a national team accountable for managing onboarded retail outlets and ensuring the success of PayGo phone sales, with a critical focus on driving sales and managing customer repayment collections through the retail network.
Responsibilities
Team Leadership & Strategy
Build, coach, and manage a national PayGo Phone Sales team.
Develop and execute the national retail expansion strategy, setting clear targets for outlet onboarding, sales volume, and portfolio health.
Review market data, competitor activity, and customer insights to identify opportunities and optimize strategy.
Retail Network Expansion & Management
Drive rapid and sustainable onboarding of new retail outlets (shops, kiosks, electronics stores).
Establish strong relationships with retail owners and staff to ensure effective sales of Sun King PAYG phones.
Oversee retail staff training on product features, value proposition, sales techniques, and digital platforms.
Sales & Repayments (Collections) Performance
Own the end‑to‑end sales cycle, from outlet stocking to customer repayment.
Implement and monitor systems for tracking repayments.
Develop and enforce follow‑up procedures to minimize arrears and defaults.
Collaborate with Finance and Credit Risk teams to review repayment data and improve collection rates.
Ensure excellent customer service to resolve repayment issues.
Operational Excellence
Manage inventory forecasting and logistics with the supply chain team.
Ensure retail outlets comply with merchandising, POS material display, and contractual agreements.
Utilize CRM and sales technology platforms to track performance and
generate reports.
Prepare and present regular performance reports to senior management.
Qualifications
Bachelor’s Degree in Business Administration, Sales, Marketing, or related field.
6+ years of sales experience, including 3 years in national sales management.
Proven experience in managing PAYG, microfinance, or consumer goods sold on credit/installment plans.
Demonstrated success in building and managing dispersed field sales teams.
Strong track record in retail network development and sales growth.
Deep understanding of collections processes and credit management in low‑income segments.
Highly detail‑oriented with strong data interpretation skills.
How to Apply
For more information and job application details, see; Sun King Phone Business Manager - Retail Jobs in Nigeria
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