Summit Recruitment & Search Reservation Officer- Nairobi Jobs in Kenya

Summit Recruitment & Search Reservation Officer- Nairobi Jobs in Kenya

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.

Our client, a leading company in Real Estate/Hospitality is looking to recruit a Reservation Officer to be based in Nairobi. He/ She will be responsible for responding to communications from guests, agents, and referral networks, creating and maintaining reservation records, maximizing property revenue through cross selling and yield management practices.

The successful candidates must have a Diploma in hospitality or its equivalent and at least 2 years’ working experience in the Hotel sector(Reservation).

Key Requirements:

Respond to all inquiries from all reservation channels.

Process reservation requests and monitor the booking calendar.

Participate in yield management exercises that maximize the property portfolio revenue.

Generate and maintain accurate property performance reports.

Collect all funds due from and process all refunds due for guests.

Participate in the reconciliation of payments from guests in conjunction with the accounts team.

Keep up to date with changes and updates on features, promotions and change of terms of all reservation channels.

Upsell of extra services.

Qualifications:

Must have at least Diploma in hospitality.

Minimum of 2+ years of relevant experience in the reservations department.

Excellent listening and communication skills.

Excellent planning, organizing and interpersonal skills.

Sound decision making and a team player.

Proactivity in engaging guests and colleagues

Technologically savvy.

How to Apply

For more information and job application details, see; Summit Recruitment & Search Reservation Officer- Nairobi Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!