Summit Recruitment & Search General Manager – Nairobi Jobs

Summit Recruitment & Search General Manager – Nairobi Jobs; The General Manager is responsible for driving the overall performance of the hotel, including financial results, operational efficiency, guest satisfaction, and staff leadership.
This role involves executing strategic plans, managing daily operations, maintaining high service standards, and ensuring full compliance with company policies and regulatory requirements. The General Manager acts as the the face of the hotel, fostering growth, innovation, and a guest-centric culture.

Key Responsibilities

Lead the hotel team to achieve annual budgets, profit targets, and business growth objectives.

Oversee daily hotel operations across all departments, ensuring excellence in guest services and operational efficiency.

Develop and implement sales and marketing strategies to maximize room occupancy and revenue generation.

Ensure compliance with all government laws, health and safety regulations, and company policies.

Monitor financial reports, including P&L statements, and implement cost-saving and profit-maximizing initiatives.

Hire, train, appraise, and manage hotel staff, promoting a performance-driven and inclusive work environment.

Direct and support capital projects, refurbishments, and maintenance of hotel assets.

Represent the hotel at industry events and with key stakeholders, including corporate clients and board members.

Prepare and present operational, financial, and strategic reports to the Board of Directors regularly.

Core

Competencies

Bachelors degree in Hospitality Management or relevant field

At least 10 years of experience in a Senior Hospitality Management role in a high end hotel

International experience, whether with an international chain or of having worked abroad.

Proven ability to inspire, guide, and grow diverse teams.

Strong understanding of P&L, budgeting, and financial forecasting.

Capable of setting long-term goals aligned with the hotel’s mission.

Excellent verbal, written, and interpersonal communication abilities.

Creative and analytical in resolving operational challenges.

Detail-oriented with high standards for service, hygiene, and efficiency.

Familiar with Microsoft Office and hospitality management systems.

Comfortable handling change, high-pressure situations, and complex priorities.

How to Apply

For more information and job application details, see; Summit Recruitment & Search General Manager – Nairobi Jobs

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