Summit Recruitment & Search Front of House Manager Maasai Mara Jobs in Kenya

Summit Recruitment & Search Front of House Manager Maasai Mara Jobs in Kenya; The successful candidate needs a minimum of 5 years of experience managing high-end tented camps or lodges. He/She must be a self-motivated individual with strong leadership and team management skills, experienced in remote bush environments for periods up to three months and capable of maintaining stamina and a positive mentality.

Duties

Host a cosmopolitan selection of clients in any of the camps as required

Host a selection of agent educational trips (both overnight stays as well as site inspections)

Oversee guest excursions in conjunction with their guides, organising and setting up sundowners, bush meals, walking, etc.

Ensure that tents and décor are well set and schedule their maintenance and replacement.

Lead, mentor, and supervise all staff to uphold and exceed service standards,
General safety and protection of all guests, staff, company property and company equipment
Direct, coordinate and oversee the daily front-of-house operations of the camps and staff.

Overseeing all food and beverage functions and developing and planning creative

Reservation liaison and reporting in conjunction with the reservations/ground handling office
Operating and using the online reservation system (ResRequest) to check the status of bookings and compile reservation reports.

Collecting information

and images for use in Blogs and social media.

Writing guest reports after clients have departed for future reference.

Maintain all records and provide a monthly management report.

Requirements

Bachelor’s degree in Hospitality, Tourism or a related field.

Minimum 5 years’ experience in a similar set up

Reliable under pressure, able to multitask, make sound decisions, and adapt quickly to challenges.

Comprehensive knowledge of the Maasai Mara region, including cultural sensitivity and local operations.

Pay attention to detail and be customer-focused.

Possesses good people, social and management skills and can lead a strong, diverse workforce.

Ability to write reports and perform general administrative duties.


How to Apply

For more information and job application details, see; Summit Recruitment & Search Front of House Manager Maasai Mara Jobs in Kenya

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