Summit Recruitment & Search Branch Manager Jobs in Nairobi Kenya

Summit Recruitment & Search Branch Manager Jobs in Nairobi Kenya



Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.

Our client that provides the best wellness and holistic experience in Nairobi to its customers with a team of fast-paced, highly trained and professional staff, is looking for a Branch Manager. The successful candidate will be responsible for overseeing the branch daily operations and administrative functions, in conjunction with finance and HR.

It is imperative that you have managed a large team and have the leadership skills required. You must be multi-tasking, able to cope under pressure, have excellent people skills and be happy to work in a busy, fast-paced environment.

Key Requirements:

  • Drive Operational Excellence.

  • Ensure compliance across all departments within the branch.

  • Ensure all areas of the Spa facilities are functioning properly; machines, equipment,
    taking into account wear and tear, water and power consumption.

  • Manage external parties such as contractors (plumbers, security company, guarding, electricians, etc) city council and public health officers.

  • Check and supervise all rooms to ensure facility and equipment status is always in top notch condition and functional.

  • Maintain required OSH standards and requirements for all equipment and within the facility.
    Team coordination and management including HR issues;

  • Liaise with HR to oversee all new employee onboarding process, ensure thorough orientation and training schedules

  • Ensure the company policies and procedures are known, understood, and followed by all employees.

  • Manage, update, and coordinate all staff work schedules including leave planning, sick offs, and off days. This includes housekeeping, therapists,
    hairdressers, baristas, compound teams.

  • Organize and coordinate team training sessions for external, internal, and interbranch sessions.

  • Ensure correct standards are upheld by the entire Branch team.

  • Manage employee performance

  • Organise onboarding of new employees, review existing employees and training plans, ensure all staff correctly dressed.

  • Liaise with the HR to design a development plan for employees and its monitoring and documentation.

  • Liaise with Front Office Manager;

  • Ensure the FOM is always updated of the team changes to ensure proper and convenient planning for the team calendars.

  • Coordinate with the FOM where renovation, maintenance or repair works are ongoing for better client/booking management.

  • Liaise with the FOM to ensure team product and role knowledge through training and reviews.

  • Report any observations on Clientele or staff to management

    Qualifications:

  • Experience in managing operations and contractors is highly preferred

  • Experience managing/leading and coordinating a team of more than 20 people

  • Bachelor’s degree from a reputable institution

  • Knowledge of scheduling software systems is highly desirable

  • Solution-oriented and a great team-player

  • Hands-on and proactive with a thirst for tangible results

  • Professional and cordial personality is highly preferred

    How to Apply

    For more information and job application details, see; Summit Recruitment & Search Branch Manager Jobs in Nairobi Kenya

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