Summit Recruitment and Search Operations Manager - Insurance Jobs in Kenya

Summit Recruitment and Search Operations Manager - Insurance Jobs in Kenya


  • Our client, a well-established insurance broker company is looking to recruit Strategy & Operations Manager.

  • The successful candidate will be supervising daily activities of underwriting, claims, point of sales’ contact persons, formulate marketing and business strategies geared towards awareness and business growth.

    Key Responsibilities:

  • Ensuring all underwriting and claims procedures, manuals and SLAs are in place and adhered to.

  • Review all underwriting policy documentation to ensure clients are sufficiently covered.

  • Developing and ensuring adherence of business acquisition, renewal, and retention strategies.

  • Generating and maximizing growth on the existing business partners.

  • Ensure that all claims and claim inquiries are addressed as per the SLA timelines.

  • Develop procedures & product manuals and ensure quality control in all aspects of business processing as stipulated in the procedures & product manuals.

  • Comprehensive analysis of prospect’s proposals to ensure competitiveness and sufficiency of cover on key accounts and corporates/group/business partners.

  • Training, coaching & developing underwriting/claims and point of sales contact persons.

  • Connect execution to the strategic organizational
    goals.

  • Execute business and operating model improvement projects and programmes.

  • Follow up on sector evolutions to understand current and future challenges in developing long-lasting client relationships.

    Qualifications:

  • Must have a bachelor’s degree in a business-related field.

  • CII/IIK or its recognized equivalent.

  • Must have at least 5 years’ experience in a similar position.

  • Must have experience in the insurance sector.

  • Project management and organizational skills.

  • Strong problem solving and change management skills.

  • Strong conceptual and analytical skills.

    How to Apply

  • For more information and job application details, see; Summit Recruitment and Search Operations Manager - Insurance Jobs in Kenya




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