Summit Recruitment and Search Chief Operating Officer – Nairobi Jobs

Summit Recruitment and Search Chief Operating Officer – Nairobi Jobs; Our client is one of Kenya’s leading specialised ophthalmology centres, delivering subspecialty eye care across Retina, Glaucoma, Anterior Segment, and Paediatric Ophthalmology through its Nairobi headquarters and regional branch network. They are seeking to recruit a Chief Operating Officer to play a key leadership role in driving operational excellence, supporting strategic expansion, and strengthening organisational performance during this exciting phase of growth.

Candidate Profile

The ideal candidate must be agile, with great leadership skills and use data to make decisions

Key Responsibilities

Lead the design, standardisation, and implementation of operational systems and processes across all hospital functions to ensure efficiency and consistency

Develop and oversee performance dashboards and reporting frameworks that provide leadership with accurate, actionable data to support decision-making

Drive revenue growth and patient volume by improving service utilisation, patient conversion rates, and overall operational performance

Coordinate cross-functional collaboration to ensure seamless patient flow, service delivery, and alignment between clinical and support teams

Ensure operational consistency, performance alignment, and best practice implementation across multiple branches and locations

Oversee marketing, sales, institutional partnerships, and the operational rollout of new service lines to support business growth and expansion

Key Qualifications

Minimum of 10–15 years’

experience in senior leadership roles within complex service-driven organisations, with a proven ability to lead large, multi-functional teams

Demonstrated success in implementing operational systems, driving performance management initiatives, and improving organisational efficiency

Strong commercial and operational acumen, with the ability to deliver measurable results in environments where operations, people, and data intersect

MBA, MHA, or other relevant postgraduate qualification preferred

A collaborative and data-driven leadership style, with excellent communication skills and the ability to engage effectively across executive, clinical, and administrative teams

High ethical standards and strong values alignment, with the ability to thrive in a purpose-driven, mission-oriented organisation focused on service excellence and community impact

How to Apply

For more information and job application details, see; Summit Recruitment and Search Chief Operating Officer – Nairobi Jobs

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