Stratostaff Service Engineer Jobs in Kenya

Stratostaff Service Engineer Jobs in Kenya

Company Description

  • Our client, a world leader in the manufacture and sale of HVAC systems and products seeks to on board a Service Engineer. The role holder will supervise maintenance programs, trouble shoot and provide general and specific service to clients.

    Job Description

    Key Responsibilities:

  • 1. Support the development of aftermarket business across different regions in Africa territory

  • 2. Attend to complaints raised by customer/dealers, fault findings & rectification

  • 3. Understand & resolve issues related to installation & operation of Chillers, package, ducted split & HVAC systems.

  • 4. Carry out preventive, corrective & breakdown maintenance of HVAC equipment & systems.

  • 5. Ensure appropriate selection of replacement parts, raising spares & consumables requisition as per company procedures for repair & maintenance work.

  • 6. Maintain & update customer database, service reports and equipment history periodically.

  • 7. Provide technical support and troubleshooting services

  • 8. Conduct product service training program for service engineers & technicians from distributors.

  • 9. Advise customers on repairs including cost estimates and make recommendations for preventive maintenance.

  • 10. Quote and execute the service jobs.

  • 11. Respond to emergency situations during or after hours for the purpose of
    resolving immediate safety concerns.

  • 12. Assist customers to start up and commission supplied equipment.

  • 13. Provide customers with telephone/email support to start up or trouble shoot and rectify faults.


  • A Diploma in Electrical or Mechanical Engineering, preferable the Refrigeration and Air conditioning stream with at least 5 years of experience.
  • HVAC background with experience in field troubleshooting/customer relation management.
  • Good understanding of measuring & testing instruments & their application.
  • Demonstrated understanding of blueprints, drawings, and diagrams while troubleshooting.

    Additional Information

    Key Competencies & Attributes

  • Strong Interfacing customer skills
  • Ability to prioritize tasks effectively & time management skills
  • Excellent communication skills
  • Excellent analytical and problem-solving skills.

    For more information and application details see;Stratostaff Service Engineer Jobs in Kenya

    Find daily jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Best Africa Jobs.