Standard Bank Uganda Officer, IT Infrastructure Jobs

Standard Bank Uganda Officer, IT Infrastructure Jobs

Job Details

  • Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

    Job Purpose

  • To install, configure, support & maintain all servers and systems for all environments including Core Banking, Production & Branch, DR, UAT, Sandpit & Training.

  • To ensure availability & optimum performance of all server technologies including Red Hat Enterprise Linux, Active Directory, Microsoft Office 365, VMware ESX, Infoblox,

  • To ensure environmental monitoring, reporting, compliance to audit & SLA

    Key Responsibilities/Accountabilities
    Accountable for Linux & Windows Server Environment. This encompasses:

  • Blade server technology, Rack mountable servers and RedHat Enterprise Linux server operations for production, DR, UAT, Sandpit & Training

  • Systems installations, maintenance & BAU operations for all environments.

  • Microsoft Active Directory server installations, monitoring, maintenance & BAU operations for all environments.

  • Microsoft Office 365, monitoring, maintenance & BAU operations for all environments.

  • Office 365 complete Deployment, maintenance and support.

  • VMware Esx host & Virtual centre server installations, monitoring, maintenance & BAU operations for all environments.

  • Infoblox grid manager for IPAM, DHCP & DNS
    Branch Server installations, configuration, maintenance, availability, BAU management & operations.

  • Server environment audit compliance in line with the standard operation models.

  • BAU activity & operations handled with in agreed SLA

  • Implement Change with minimum Business disruptions

  • Datacentre server installations, maintenance & BAU operations for all environments

  • Management, migration and administration of workloads in Azure and AWS clouds
    Implement, configure and maintain
  • Infrastructure management tools

  • Responsible for the development of and continual improvement of automation and procedures

  • Develop, Implement and maintain monitoring tools, monitor system performance and recommend corrective action.

  • Perform Housekeeping activities on all mentioned environments as per runbook

  • Deployment and operation of the infrastructure environment spanning data centres, mainframe, open systems and distributed environments. In addition to this, systems management, capacity management, monitoring services and disaster recovery functions are also provided.
    Improve stability

  • Reduce Downtime

  • Meet contracted Service Levels

  • Implement Change with minimum Business disruption

  • Ensure DR capability is fit for purpose Design principles

  • Server availability

  • Improve Service through targeted Improvement Programs

  • Standardise and Optimise service offerings across all locations

    Preferred Qualification and Experience

  • University graduate with a degree in Business, IT
    , Engineering or a related subject. MCSE or equivalent

    Business/ Commercial Knowledge

  • Extensive technical knowledge of information technology infrastructure.

  • knowledge & experience in Red Hat Enterprise Linux operations & administration

  • Knowledge & experience storage operations and administration.

  • Advanced knowledge & experience in VMware ESX Server operations

  • Extensive knowledge & experience in Microsoft Active Directory & wintel Server Administration

  • Advanced knowledge & experience in Microsoft Exchange & ISA Server operations

  • Extensive knowledge & experience in Infoblox grid Server operations

  • Extensive knowledge & experience in Windows 10 administration

  • Advanced knowledge of best practice methodologies pertaining to IT service operations utilised in the banking vertical and in the IT industry

  • Ability to translate technology detail into business language and vice versa to business executives

  • Advanced proficiency in Microsoft Office applications.

  • Advanced business writing and reporting skills.

  • Knowledge of DevOps, agile development, and cloud operations support processes

    Knowledge/Technical Skills/Expertise
    Business/ Commercial Knowledge:

  • Process management

  • Including knowledge of ITIL processes including change, incident and problem management.

  • Including knowledge of standard business processes including work prioritization, best practices.

  • Knowledge of domestic and international banking industry

  • Including knowledge of the Bank’s business, products, key clients, business strategy and strategic issues

  • Including knowledge of regulatory requirements of home markets

  • Extensive technical, operational, risk, business in complex technology server environments (at least 3 years’ experience in active core environment support)

  • Good understanding of the current state and strategic direction of IT Infrastructure.

  • Strong understanding of the business climate and technology needs in the global enterprise.

  • Negotiation experience, particularly across the geographies and cultures of a global organisation.

  • Experience in dealing with group IT support.

  • Experience in vendor management

    How to Apply

    For more information and job application details, see; Standard Bank Uganda Officer, IT Infrastructure Jobs

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