Standard Bank Portfolio Manager - Silver Segment Jobs in Nigeria
Standard Bank Portfolio Manager - Silver Segment Jobs in Nigeria
Job Purpose Responsible for the development of new products within the silver banking space. A key member of cross-functional product development teams that typically include engineers, researchers, technologists and representatives of marketing and finance departments. Liaises with different members of the development team to drive both new and existing projects forward.
Key Responsibilites
Implement operating model and value proposition
Collaborates with the relevant stakeholders within the Bank to develop new products for the silver banking segment.
Carries out extensive research to identify needs that new or improved products can fulfill in line with the Bank’s strategic objectives to drive product success via all channels.
Responsible for the roll-out and implementation of new Silver Banking Products in conjunction with the relevant internal stakeholders.
Carries out periodic market survey to ascertain how competitor’s offering or market changes are impacting on product performance.
Develops schedules for each phase of Silver Banking products development and monitor progress against targets.
Closely monitors Silver Banking Products, appraise market acceptance and use feedback to initiate product modifications and/or enhancements.
Measures:
Achievement of the sales targets and profit
Performance of products
Relevance and alignment of products to the demands of the market
Operational efficiency and effectiveness
Drives efficiency and effectiveness within the Products division by collaborating with the relevant internal stakeholders and staff to improve efficiency.
Analyses MIS reports to identify relevant performance and local market data for planning, profitability and to assist management in decision making i.e. product portfolio analysis and optimization.
Ensure the adherence to all internal risk related policies and guidelines.
Measures:
Achievement of customer experience measurement targets
Delivery of Products projects in time, scope and budget
Adoption of product related changes
Products growth
Contributes to the formulation, execution and measurement of transactional products (lending & deposits) in order to grow new business and share of wallet in the Product
Responsible for the performance of the Products in the Bank (i.e. monitors performance against targets; discusses variances; provides guidance and direction for suitable corrective
action plans).
Evaluates and decides, in conjunction with all relevant stakeholders, on campaigns and initiatives to be supported.
Measures:
Achievement of the Bank’s Products sales targets
Customer experience
Integrates and aligns with product offerings, IT, Operations, HR, and Sales Planning and Optimisation to ensure shared responsibility for sustainable business growth and staff/customer retention through service excellence and consistent customer experience.
Integrates and addresses customer service experience of the banks products as per the value proposition.
Before sign-off, reviews all changes impacting customers, and assesses their impact on customer experience.
Measures:
Achievement on Net Promoter’s Scores
High value customer retention
Legislative Compliance
Ensure adherence to governance and compliance in line with regulatory and bank policy
Co-ordinates the Products strategy and activities to achieve and maintain the relevant legislative requirements
Measures:
Achievement of customer experience measurement targets.
Satisfactory risk and compliance audit results.
Qualifications
First Degree (minimum of second class lower)
Job Family: Direct Banking.
Years: 3-4 Years.
Experience Description: 4 years’ experience of which 3 years should be in the banking industry.
How to Apply
For more information and job application details, see; Standard Bank Portfolio Manager - Silver Segment Jobs in Nigeria
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