Standard Bank Officer, Customer Liaison (FlOAT - FAIS) Jobs in South Africa

Standard Bank Officer, Customer Liaison (FlOAT - FAIS) Jobs in South Africa



Job Description

To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

Minimum Qualifications

  • Secondary/High school/A levels/Matric
    National Certificate (NQF5)

    Experience

  • 1-2 years branch banking experience with exposure to enquiries

    Behavioural Competencies

  • Meeting Timescales

  • Completing Tasks

  • Showing Composure

  • Articulating Information

  • Team Working

    Technical Competencies

  • Banking Process and Procedures

  • Product Knowledge

  • Customer Reception and Channelling

  • Client Servicing

    How to Apply

    For more information and job application details, see; Standard Bank Officer, Customer Liaison (FlOAT - FAIS) Jobs in South Africa

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