Standard Bank Head, Technology Shared Service Jobs in Nigeria

Standard Bank Head, Technology Shared Service Jobs in Nigeria


Job Purpose

  • The primary objective of Technology Shared Service is to provide the disciplines that ensure the collective effort and output of the Technology organisation translates solely to sustainable high-quality Technology services that help to achieve the Stanbic IBTC Bank’s business objectives.

    Key Responsibilites

  • Drive the formulation and delivery of Technology Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria’s business strategies.

  • Lead Business Management function in support of the Head, Technology & Operations of Stanbic IBTC Nigeria.

  • Oversee reports and presentations on Technology performance.

  • Oversee Technology Business Control team.

  • Identify, report and resolve financial risks and issues.

  • Manage manpower resources for the Technology Department of Stanbic IBTC Nigeria in collaboration with People and Culture.

  • Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design.

  • Benchmark service levels against other banks with a view to improving our services.

    Qualifications

  • First degree.

  • Technology Infrastructure Library (ITIL)/IT Service Management qualification.

  • Project Management Certification.

  • Minimum of 10 years post qualification experience in Technology Service Management.

  • Minimum of 5 years experience in the implementation of ITIL Processes (Incident,
    Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes.

  • Minimum of 5 years experience in project delivery.

    How to Apply

  • For more information and job application details, see; Standard Bank Head, Technology Shared Service Jobs in Nigeria


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