Standard Bank Consultant, Insurance Sales Jobs in South Africa

Standard Bank Consultant, Insurance Sales Jobs in South Africa

Job Purpose

• To sell products in the outbound contact centre in accordance with the business needs.

• To facilitate the development of customer loyalty through customer management and to consistently portray a professional image.

Key Responsibilites

Sale of designated products in line with targets set through blended campaigns and the proactive response to positioned leads.

Participation in ad hoc campaigns as determined from time to time by Contact Centre Management.

Monitoring of personal performance relative to contact centre productivity, Lead to quote and quote to sale ratios, call to quote ratios and sales made.

Ensure productivity requirements are adhered to.

Ensure all aspects of the sale have been discussed by completing the ‘checklist’ accurately.

Ensure favourable NPS ratings by consistently promoting quality interactions with customers and prospective customers.

Personal development through involvement in mentorship, training and guidance provided by Supervisor and Contact Centre management.

Qualifications

Completed Matric with NQF5 (any) and Full Fais Short Term Insurance Qualification.

Completed Regulatory Examination 5 and Short Term COP & CPD.

1 year sales experience in a contact centre environment with short term and long term or short term only.

Insurance sales experience. (advantage)

How to Apply

For more information and job application details, see; Standard Bank Consultant, Insurance Sales Jobs in South Africa


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