Standard Bank Consultant, Cash Jobs in South Africa

Standard Bank Consultant, Cash Jobs in South Africa


Job Purpose

  • To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    Key Responsibilites

  • Determine customer demand

  • Deliver on customer demand: Telling / Bulk Cash

  • Automated Teller Machine (ATM) and Automated Note Acceptor (ANA) terminals

  • Identify demand generation opportunities

  • Complete daily routine in the branch

  • Information collation and analysis

  • Continuously assesses what matters to the customer against the ability of processes and systems to meet the customers demand, in order to make recommendations to the In-Work Lead to act on the system.

  • Collates information on value, variation and failure in the system whilst executing work processes, in order to contribute to development of management information for the department.

    Qualifications

  • Matric

  • 3 - 4 Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.

  • Familiar with the legal aspects regarding cheques and cash handling. Knowledge of the functions of other departments within the branch.

    How to Apply

  • For more information and job application details, see; Standard Bank Consultant, Cash Jobs in South Africa


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