Standard Bank Business Manager Consumer & HNW Jobs in Kenya

Standard Bank Business Manager Consumer & HNW Jobs in Kenya


Job Purpose

  • The purpose of the role is to support the Head of CHNW in business planning and business performance reviews with in-depth analytics, ensuring decisions and plans are evidence-based. The role will be critical in implementation of continuous improvement initiatives and following up on action plans relating to business performance monitoring and improvement.

    Key Responsibilites

    Business Planning

  • Support the Head of CHNW with the formulation of strategy and the overall process of executing against the strategy.

  • Coordinate and support the overall budget planning activities across the key CHNW functions in coordination with the various Heads.

    Business Performance Monitoring

  • Compile monthly/quarterly CHNW reports for submission to CHNW MANCO, KLC, and Bank Board Committees.

  • Co-ordinate collation of broad-based business performance metrics and track performance based on information provided by the MI team.

    Monitoring CHNW scorecards and undertake updates based on business plans

  • Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.

  • Undertake ad hoc and thematic research across the CHNW network, analyse and interpret the results making inferences and recommendations as required.

  • To support the business performance review process by tracking and analysing readiness and performance against the business targets and strategic goals.

  • Support the business planning process across CHNW teams to ensure full alignment of activities and business plans are evidence-based Benchmark performance against competitors and market trends and make recommendations on key performance drivers.

    Continuous Improvement

  • Undertake research on new business continuous improvement initiatives across CHNW

  • Analyze and identify metrics for continuous improvements

  • Conduct post Implementation benefits review of productivity improvement solutions to ensure client and business requirements are met.

    Financial Management & Control

  • Performance and Cost Monitoring and variance analysis

  • Keep and maintain adequate records of all business performance management data, including projection trackers.

    Company Secretariat:

  • Preparation of CHNW submission to KLC and Board papers for timely submission to Company Secretariat

  • Monitoring Board actions to ensure business needs are met in a timely manner

    Human Capital:

  • Monitoring CHNW scorecards and undertake updates based on business plans

  • Support the CHNW Management team in defining KPIs, data and reporting requirements in support of the business and performance management processes.

  • Undertake ad hoc and thematic research across
    the CHNW network, analyze and interpret the results making inferences and recommendations as required. Maintain oversight of CHNW organograms.

  • Champion the product trainings (up-skilling sessions) across the floor in collaboration with other departments.

    Marketing:

  • Work with CHNW Marketing BP to have oversight of all marketing initiatives including events, year-end gift coordination and procurement of branded goods

    Risk Management

  • BAU issue tracking, follow up and decision tracking for all agreed action points. Managing and ensuring all Ops risk, internal audit and compliance matters are being handled.

    General Coordination and Communication

  • Coordinate Distribution activity scheduling and management

  • Provide support to formal corporate performance review meetings where necessary and manage the CHNW communications

    Administrative support

  • Maintain and update the calendar and schedule of recurrent meetings for the Head of CHNW.

  • Stationery Management-Manage the reorder levels for stationery, control the access and use of stationery.

  • Office Organization-Manage the cleanliness and orderliness in the floor. Manage the subordinate staff assigned to Mezanine floor.

  • Leave management for CHNW Manco on behalf of the Head of CHNW

  • Maintain the CHNW calendar of events (Quarterly staff feedback sessions, Quarterly Business Reviews, Team Building, CIB connect sessions, Quarterly Birthdays, Strategy Sessions)

  • Venue bookings for the CHNW Head client events, and CHNW events

  • Travel bookings for Head CHNW-Flights and Hotel bookings, Visa applications

  • Assisting senior members of the CHNW MANCO and their direct reports as and when delegated for any other duties as required by the job.

    Qualifications

  • University Degree from a Recognized University.

  • 2-3 year experience in a business analysis/ financial reporting role

  • Basic Financial skills – CPA or ACCA certification

  • Strong MS Office knowledge

  • Sound knowledge of banking products/services and the procedures underpinning them.

  • Knowledge of the Code of Banking Practice.

    How to Apply

  • For more information and job application details, see; Standard Bank Business Manager Consumer & HNW Jobs in Kenya


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