Stan Consulting Group Commercial Manager Jobs in Kenya

Stan Consulting Group Commercial Manager Jobs in Kenya

Position based in Nairobi

Job Description

Position Commercial Manager (CM)

Reporting to

Group CEO

Key Result Areas

Deliver margins and net profits for the business unit

Drive company topline

Drive supply chain efficiencies

Position Summary

The role is responsible for providing leadership and business growth through aggressive customer
acquisition and growing market share of the business.

The CM assumes responsibility and is accountable for customer retention and the profitability of the business unit.

She/he fulfills responsibility using sound business management practices, plans, motivates and coordinates the activities of the management team.

Essential Duties and Responsibilities

1. Business Development and Sales

Plans unit annual operations budgets and submits to the Group CEO for approval.

Develops marketing strategies (in liaison with sales team) and assists in creating effective, costefficient sales campaigns.

Meets with managers individually to develop monthly and annual goals and objectives, and to
review actual performance.

Holds regularly scheduled managers meetings to ensure that every unit is operating efficiently
and profitably.

2. Customer Focus

Regular communication with customers to increase customer satisfaction

Resolves any customer complaints that unit managers are unable to rectify

Preparing reports on customer feedback and market intelligence with recommendations

Design and implement robust marketing and customer reward campaigns(monthly).

Act as quality champion and ensure the brands are strong in the market in quality reviews.

3. Operations

Direct and oversee operations team to ensure that they are motivated and trained to carry out
their responsibilities to the required standard.

Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives.

Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters.

Direct and control production to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times.

Supervises, monitors and approves reconciliations the inventory in the all storage locations.

Establishes and oversees safety standards to ensure that all units comply with the company’s
safety policies and OSHS guidelines.

Oversees general statutory and organizational compliance across all the business.

Contribute to corporate strategy in the areas of production, purchase, distribution and supply
chain to ensure that the company achieves its short and long-term objectives.

Oversee purchasing to ensure that the company has the goods

and services required for production purposes within agreed costs and quality standards and at the right times.

Direct and control warehousing and distribution functions to ensure that customers are supplied with the right quantities of goods at the right times.

Direct and control supply chain operations.

Maintain working relationships with all other managers to ensure effective co-ordination of all
company activities in support of corporate objectives.

Evaluate overall company performance by gathering, analyzing and interpreting data and
metrics.

Act as the company’s main adviser on all issues relating to operational functions and keep
abreast of latest developments to ensure that the company maintains its competitive position

4. Business Reporting and Financial Planning

Manage the company's financial planning.

Coordinates with the finance teams to ensure that records and analyses are maintained accurately.

Provides Group CEO with accurate weekly reports on the financial condition of the business

Ensures that the monthly financial statements and deck is complete, accurate and submitted on time to the Group CEO

Follow up on the implementation of resolutions raised from the monthly reports

Plan and perform risk management duties.

Analyze and manage the organization's liabilities and investments.

Plan, implement and manage investment strategies.

Manage fundraising plans and capital structure.

Assess the performance of the business unit against the business goals and plans

Key Performance Areas

Revenue Generation

Quality operational standards within all the dealership units

Excellent customer service

People management

Accurate reporting on market intelligence and feedback

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Possess strong business acumen

Ability to attain targets and get things done

Possess strong problem-solving skills.

How to Apply

Send your up-to-date CV and application to hr@scgafrica.com by 30th September, 2022

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