SparkMeter’s Chief Commercial Officer Jobs in Kenya

Come join SparkMeter’s executive team and help increase electricity access in developing countries! As our CCO, you will help ensure SparkMeter has the right approach to sales to fulfill its strategic business plans. As a key member of the executive team, you will work with your fellow executives to define and execute on SparkMeter's strategy.



SparkMeter’s Chief Commercial Officer Jobs in Kenya



Responsibilities


  • Developing and executing a strategy to structure the Customer Success team for effective sales, account management, and customer support on a global basis.
  • Create and own commercial Objectives and Key Results (OKRs) that enable the company to track progress towards its sales goals. This includes developing approaches to measuring and reporting on customer satisfaction and our sales pipeline.
  • Sales execution, including the ability to close key deals, proactively manage key accounts, and come up with measured responses to customer escalations across diverse markets from Nigeria to The Philippines. Coaching and mentoring the customer success team on effective sales and support strategies.
  • Tracking pipeline and defining metrics and KPIs through our CRM, which is currently Salesforce.com.
  • Grow and manage our customer success team across multiple regional offices, including hiring local talent and implementing performance management. In collaboration with SparkMeter’s CFO, managing the HR and administrative functions of international offices.
  • Design compensation incentive structures for the sales team and sales partners.


    Requirements


  • International experience. Your background should include extensive commercial work in emerging markets, particularly in Africa.
  • Commercial agreements. You have experience with diverse
    agreement structures and pricing strategies for sales of equipment, software, and services.
  • Customer success and support. You have experience managing delivery of support to customers of complex products and solutions.
  • Financial and contractual sophistication. You have developed commercial offerings that provide customers with optionality to finance or buy a product outright.
  • B2B and technical sales. You have experience with selling hardware and software to businesses.
  • Industry/domain experience. You have a background in the energy/cleantech/utility sector.
  • Leadership. You are an experienced manager who has built customer-facing teams up from scratch.
  • Channel partners. You have experience with incorporating channel partners into a sales and support strategy.
  • Performance management and HR. You have experience with team performance management and HR/administrative responsibilities.


    How to Apply


    Interested and qualified candidates should apply online by 9th July, 2019


    For more information and job application details, see; SparkMeter’s Chief Commercial Officer Jobs in Kenya


    Note: Please provide complete and accurate information pertaining to the instructions provided in the e-recruitment portal. Only shortlisted candidates will be contacted for interviews.

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